Listed Derivatives Operations - US Listed Derivatives & cOTC Client Services Rep

Job Title Listed Derivatives Operations - US Listed Derivatives & cOTC Client Services Representative

Corporate Title Associate

Location Chicago, IL

Overview

Chicago Investment Banking Operation opportunity for Deutsche Bank Securities Inc. The Chicago Operations Client Services Team is responsible for liaising with our top-tier US Clients. You will manage all communications directly with the client on all trade related queries in both verbal & written form, while onboarding US Clients. Key tasks you will be managing but not limited to statement generation & access, daily trade volumes, open position reporting issues, and delivery confirmations/notifications.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift and volunteer programs

What You'll Do

• Manage all communications direct with the Client on all Trade related queries in both verbal & written form. Including but not limited to statement generation, daily trade volumes, open position reporting issues, and delivery confirmations/notifications. Provide due diligence on all downstream systems for US supported exchanges to ensure proper trade capture; including all pertinent data for Deutsche Bank cleared clients and execution only business

• Work directly with LD FO staff on a global level and the Global Head of Client Services

• Primary functions is to monitor incoming Foreign Market trades for US domiciled clients to guarantee correct setup's including a review of mapping of products, client accounts, to ensure their related exchange / billing fees are set up properly

• Research and resolve issues and inquires regarding exchange or bank regulatory rules, requirements, functionality, positions

• Liaise with clients, client service, trade support, trading desks, balancers, and outside firms in a timely manner to efficiently process all Top Day business and resolve any outstanding issues

• Work with Compliance on internal department audits as well as provide documentation in relation to any Client inquiry requested by Regulatory, Financial, or Exchange personnel

Skills You'll Need

• Knowledge of Chicago Mercantile Exchange (CME) Group, CFE, ICE-US & Intercontinental Exchange Inc (ICE) Euro products along with cOTC, including regulations, clearing, expiration, & delivery reporting processes is a huge positive

• Familiarity with MGE, BM&F, EUREX, ME, & other foreign markets is a huge positive

• Knowledge and experience with GMI / FIS applications, is a positive

• Should also be able to investigate process automation & improvements, while being able to document workflows and procedural changes & amendments as necessary, both from exchange requirements or automation improvements to enhance the Client experience

Skills That Will Help You Excel

• Must be detailed-oriented, able to work under strict deadlines

• Proactive in solving problems and conducting root cause analysis

• Excellent verbal & written communication & management skills

• Expert MS Office Suite knowledge (Word, Excel, Power Point)

• Strong technological abilities and the capacity to quickly learn proprietary software

Expectations

It is the Bank's expectation that employees hired into this role will work in the Chicago office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Chicago is $54,000 to $77,400. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life

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We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices:EEOC Know Your Rights;Employee Rights and Responsibilities under the Family and Medical Leave Act;Employee Polygraph Protection ActandPay Transparency Nondiscrimination Provision.