Director of Health Homes and Special Projects

Director of Special Projects

Pay Grade: 11

Under the general supervision of the Chief Medical Officer, the Director of Special Projects is responsible for the planning, growth, overall administration and oversight of all Health Home activities, including the Behavioral Health Home, the Opioid Health Home and the demonstration of the Certified Community Behavioral Health Home. This includes supervision of staff and the development and implementation of program policies and procedures. 

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Oversees the overall design and ongoing implementation and oversight of the Behavioral Health Home, the Opioid Health Home and the Certified Community Behavioral Health Clinic.
• Ensures enrollment into the Health Home on behalf of providers
• Serves as a liaison between the health homes partners and MDHHS staff/contractors.
• Ensures Health Home staff coordinates with Health Home Partners to identify a beneficiary’s optimal setting of care.
• Coordinates and utilizes Health Information Technology (HIT) with the Health Home Plan team to maximize care coordination and care management.
• Champions practice transformation based on health home principles.
• Collects and reports on data that permits an evaluation of increased coordination of care and chronic disease management.
• Monitors Health Home performance and leads quality improvement efforts.
• Designs and develops prevention and wellness initiatives and referral tracking.
• Serves as DWIHN’s liaison to MDHHS Behavioral Health Home and Certified Community Behavioral Health Clinic (Integrated Healthcare) Divisions.
• Provides oversight to all consultation, training, general supervision and oversight as well as technical assistance across systems for Health Home initiatives.   
• Convenes collaborative workgroups to service implementation issues and/or barriers.
• Analyzes the service delivery system and makes recommendations to DWIHN regarding service needs.
• Reviews funding needs in support of services in consultation with the Vice-President of Finance and makes recommendations for Board Actions.
• Ensures compliance with the Health Home and CCBHC certification process and certification requirements.
• Manages the evaluation and selection of providers who meet the certification standards for Health Homes.
• Establishes and monitors the infrastructure to support Health Home initiatives in care coordination and providing required services.
• Works with local and regional Universities and their staff to support Research and Evaluation activities aligned with Health Home Initiatives.
• Creates presentations for state and national meetings related to Health Home initiatives.
• Provides training and technical assistance.
• Represents DWIHN at other forums as assigned by the Vice-President of Clinical Operations or their designee.
• Works collaboratively with Directors of the units within DWIHN to meet the overall goals and objectives of DWIHN.
• Supervises program and support staff as assigned.
• Develops and monitors productivity and efficiency standards.
• Performs additional related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES (KSA’s):

• Knowledge of DWIHN policies, procedures and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of the Michigan Mental Health Code.
• Knowledge of MDHHS policies, rules, regulations and procedures.
• Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN.
• Knowledge of behavioral health and mental health principles and practices.
• Knowledge of the Michigan Medicaid Provider Manual.
• Knowledge of the Behavioral Health Home program.
• Knowledge of Integrated Care Systems in relation to Behavioral Health Homes and integrated care services.
• Knowledge of Opioid Health Homes.
• Knowledge of Certified Community Behavioral Health Clinics.
• Knowledge of the Professional Code of Ethics.
• Knowledge of the Michigan Mental Health Code.
• Knowledge of medical and behavioral health practices and terminology.
• Knowledge of compliance standards.
• Knowledge of budget and financial management.
• Knowledge of the Adult continuum of care for all disability designations (I/DD, SMI, Co-Occurring Disorder).
• Knowledge of Quality Management and Quality Improvement principles and practices.
• Knowledge of Integrated Care services for behavioral health patients.
• Knowledge of Utilization Management practices and principles.
• Knowledge of NCQA requirements and the accreditation process.
• Knowledge of HEDIS measures and standards.
• Knowledge of HSAG principles and requirements.
• Supervisory skills.
• Management skills.
• Leadership skills.
• Administration skills.
• Training skills.
• People management skills.
• Project management skills.
• Strategic planning skills.
• Assessment skills.
• Evaluation skills.
• Organizational skills.
• Planning skills.
• Analytical skills.
• Problem Solving skills.
• Decision Making skills.
• Presentation skills.
• Interpersonal skills.
• Communication skills.
• Implementation skills.
• Written communication skills.
• Accuracy and detailed oriented skills.
• Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
• Teamwork Skills.
• Team building skills.
• Relationship-building skills.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
• Judgement/Reasoning ability.

REQUIRED EDUCATION:

A Master’s Degree from a recognized college or university in the Human Services, the Social Services, Nursing (a Bachelor’s Degree will be accepted), Public Health, Public Administration, Healthcare Administration, Health Management, Psychology, Counseling, Social Work or a related field.

REQUIRED EXPERIENCE:

Five (5) years of full-time paid professional post Bachelor’s degree experience working in a human service, social service, mental health or behavioral health setting.

AND

Three (3) years of full-time paid professional experience working in Community Mental Health programs and working with agencies that provide services for persons with behavioral health disorders. 

AND

One (1) year of full-time paid professional experience working with Behavioral Health Homes or closely related experience.

REQUIRED LICENSE(S)

A valid State of Michigan Driver’s License with a safe and acceptable driving record.