Event Housekeeping Supervisor - Comerica Park

Job Summary: 

Event Housekeeping Supervisor to oversee the cleanliness and presentation of our ballpark during MLB games, concerts, and special events. The Event Housekeeping Supervisor will lead a team of housekeeping staff to ensure a clean, safe, and welcoming environment for fans, players, and staff. This role requires strong leadership, organizational skills, and the ability to work in a fast-paced, high-energy environment.

Key Responsibilities:

Team Leadership: Supervise, train, and motivate a team of housekeeping staff, ensuring high performance and adherence to cleaning standards during events.

Event Preparation: Oversee pre-event cleaning and setup of seating areas, restrooms, concourses, suites, and other public and private areas of the ballpark.

Event Operations: Monitor and maintain cleanliness throughout events, addressing spills, waste, and other issues promptly to ensure a positive guest experience.

Inventory Management: Manage cleaning supplies and equipment, ensuring adequate stock and proper maintenance of tools.

Safety Compliance: Ensure all housekeeping activities comply with safety regulations, OSHA standards, and ballpark policies.

Quality Control: Conduct regular inspections to ensure all areas meet cleanliness and presentation standards.

Coordination: Collaborate with other departments, such as facilities, security, and event operations, to ensure seamless event execution. Scheduling: Assist in creating staff schedules to ensure adequate coverage for all events, including games, concerts, and special events. Reporting: Document and report any maintenance or safety issues to the facilities management team.

Supplemental Job Functions:

Performs other duties as assigned.

While performing the duties of this job, the colleague is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The colleague frequently is required to climb or balance.  The colleague is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell.  The colleague must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds with assistance from another person.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The colleague must regularly work in all indoor and outdoor environments.

Minimum Knowledge, Skills and Abilities:

• Experience: Minimum of 2-3 years of housekeeping or janitorial experience, with at least 1 year in a supervisory or leadership role, preferably in a stadium, arena, or large event venue.
• Leadership Skills: Proven ability to lead and manage a diverse team in a fast-paced environment.
• Communication: Strong verbal and written communication skills to coordinate with staff and other departments.
• Physical Requirements: Ability to stand, walk, and lift up to 50 pounds for extended periods, as well as navigate stairs and uneven surfaces throughout the ballpark.
• Availability: Flexible schedule, including availability to work evenings, weekends, holidays, and extended hours during the MLB season and special events.
• Attention to Detail: Keen eye for cleanliness and presentation to maintain a world-class fan experience.
• Knowledge: Familiarity with cleaning equipment, chemicals, and safety protocols.

Preferred Knowledge, Skills and Abilities:

Must be customer service oriented and maintain a neat and clean appearance at all times. Must have a keen awareness of working environment; “you see – you respond” meaning pick up trash, wrappers, paper, litter, or any other debris you see to keep our building clean at all times. This is a Full-time position requiring flexible schedules possible first, second and third shift rotation. Must enjoy helping others and working within a team environment. Ability to perform multiple tasks at one time, meet tight deadline and function under stress. Proactive in seeking out positive interactions with both guest and coworkers and interested in maintaining those positive relationships. Must enjoy speaking and interacting with others in a warm, friendly, and respectful manner. Must be available to attend all necessary training as a prerequisite for employment. Ability to stand, walk or walk up and down stairs throughout an event. Ability to operate software on a mobile platform.

Working Conditions:

Frequent visual/auditory attention.

Exposure to moderate noise level.

The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job.  It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities or nonessential requirements. Olympia Entertainment, Inc. has the right to change, modify, suspend, interrupt or cancel in whole or in part any job functions outlined in a job description at any time and without advance notice to the employee.

Effective:              6.2017                                   Revised:               

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Detroit Tigers.

Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                

                  
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

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