Procurement Assistant

The candidate will be responsible for efficiently managing and resolving a high volume of helpdesk inquiries via email and phone. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key Responsibilities:

• Process and respond to helpdesk emails and phone calls in a timely and professional manner
• Troubleshoot and respond to suppliers with solutions to their inquiries
• Manage and maintain accurate records of helpdesk interactions Provide exceptional customer service and ensure a positive experience for all users  

Skills Required   

• Strong communication and interpersonal skills
• Basic technical knowledge and problem-solving skills
• Ability to work independently in a fast-paced environment, prioritizing tasks effectively, and managing multiple responsibilities with excellent organizational and time management skills   

Experience Required     

• Previous experience with the Ivalua Source-to-Pay platform           

Education Required      

• 3 Years with High School Diploma | 1 Years with AA

Pay: $32.00 - $34.00 per hour

Benefits:

• 401(k)
• Life insurance
• Paid time off

Work Location: In person

Salary : $32 - $34