Facilities Assistant

We are seeking a Facilities Assistant to join our team to help maintain and improve our facilities. The Facilities Assistant will perform various tasks to ensure a clean, safe and functional work environment. The Facilities Assistant will greet each employee and guest in a friendly and professional manner, determine their needs(s), and provide the appropriate level of service. This is a part-time position working 20-25 hours per week, Monday through Friday during normal business hours.

DUTIES AND RESPONSIBILITIES:

• Reception Desk: Greet guests upon arrival, manage the front desk area, parking validations, answering incoming calls, and ensure packages and deliveries are received and secured properly.
• Meeting Coordination: Assist (if needed) with scheduling and organizing meetings, including reserving conference rooms, noting details such as technology needs, A/V requirements, catering, and other support needs.
• Conference Set Up Assistance: Execute conference and meeting room activities, including setup and breakdown, light cleaning, resetting chairs and tables, and general tidying of conference rooms before and after meetings to maintain.
• Client Interaction: Serve as the first point of contact for clients and visitors, providing assistance and information as needed.
• Event Follow Up: Follow up before, during, and after events to ensure successful execution and address any issues that may arise.
• Administrative Support: Execute mass mailings for special events, announcements, routine customer follow-up, and workshop/orientation information. Support staff with creating electronic documents and spreadsheets, copying, faxing, filing, alphabetizing folders, organizing enrollment documents, labeling, shredding and/or purging documents appropriately
• Perform other duties as assigned

JOB QUALIFICATIONS:

• Possess basic computer skills: including typing, composing & sending emails, connecting to the internet, and familiarity with Microsoft Office.
• Must exhibit effective communication skills, professionalism, and ability to appropriately interact with staff, and customers.
• Ability to take direction, receive and apply feedback, and communication support needs.
• Must be able to troubleshoot, pivot when necessary and prioritize tasks to meet demand.
• Must be highly organized and reliable.
• Ability to always maintain confidentiality.

Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE:

• Must have a high school diploma or GED, plus one (1) to three (3) years’ progressively responsible experience in customer service and office coordination.

SCHEDULE:

• 20-25 hours per week Monday through Friday during normal business hours.
• An exact schedule will be determined after hire.

LICENSES:

Valid State of Michigan Driver's License – Position may require some field work.

OTHER:

Background check and drug screen required.