What are the responsibilities and job description for the Operations Manager position at Detroit Area Agency on Aging?
Who Are We and What We Do? The Detroit Area Agency on Aging (DAAA) Region 1-A is a private, non-profit organization responsible for planning, coordinating, developing, and funding services for older adults in the cities of Detroit, the five Grosse Pointes, Hamtramck, Harper Woods, and Highland Park.
We’re seeking a talented and motivated Office Manager to join our innovative team. Home-Based Primary Care is a newly established, start-up department. As such, this individual should be prepared to engage in building processes, navigating evolving structures, and contributing to the foundation of the program. This role requires a high level of commitment, adaptability, and accountability. This individual must possess a strong work ethic, the capacity to manage complexity, and the depth of professional judgment necessary to serve a vulnerable population with excellence. The expectations are significant, and success in this role demands resilience, initiative, and a dedication to delivering high-quality, patient-centered care. If you're passionate about serving the aging population and thrive in a collaborative environment, we want to hear from you.
We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and serving the aging population are at the forefront.
The Benefits of Joining Our Team - We Offer:
- Comprehensive Health Coverage - including medical, dental and vision
- Generous Paid Time Off
- Pet insurance
- Prescription drug insurance
- 403(b)
- Flexible work week schedule
- Supportive Culture - A collaborative and inclusive environment where your ideas are valued
- Career Development and Opportunities for Advancement
- Employee Recognition
- Other attractive benefits
Essential Duties: Responsible for the day-to-day operational management of the DAAA Home Based Primary Care Program, including administrative workflow, staff coordination, scheduling, billing support, documentation accuracy, quality monitoring, and adherence to program standards. This position supports efficient, participant-centered delivery of home-based primary care services by coordinating internal processes, maintaining accurate records and reports, supporting timely billing and reimbursement activities, and ensuring operational practices align with DAAA policies, funder requirements, confidentiality standards, and applicable healthcare regulations. This role performs assignments with considerable independence, supervises and supports program operations staff, and works collaboratively with clinical, administrative, finance, and quality teams to strengthen program performance and service delivery.