What are the responsibilities and job description for the Connected Services Manager position at Detector Electronics LLC?
Role: Connected Services Manager
Location: Vantaa, Finland
Contract type: full-time, permanent contract
About Marioff
For four decades, Marioff has been driven by the challenge of keeping people and businesses safe. Today, we are the global leader in high-pressure water mist fire protection with our HI-FOG system, setting new standards and pushing the fire protection industry forward. Rooted in Nordic innovation and delivering globally, Marioff is home to those who approach challenges with an innovative mindset, persistence, and an unwavering commitment to quality. We believe that delivering peace of mind and reliability to our customers requires empowering diverse teams to collaborate towards common success, creating a lasting impact.
At Marioff, more than 500 motivated professionals work across the globe. As a truly global company, we value the diversity of roles and skills within our team, with colleagues from nearly 30 nationalities collaborating towards a common goal.
With our head office in Vantaa and our factory in Kerava, Finland, we have a global reach with subsidiaries in France, Germany, Italy, North America, Spain, Sweden, the United Kingdom, Poland and China.
About the role
As a Connected Services Manager you will be the product owner of our connected products. You will play a key role in coordinating the new developments between different teams (Engineering and Digital, Business development, Marketing, Quality, Finance, Operations) and you will be driving the implementation and benefit realization together with business unit organizations.
Key Responsiblities:
- Drive connected services technical development as a Product Owner in strong cooperation with agile Engineering development teams in Finland and Poland
- Full-chain ownership of Marioff Connected Services end-to-end journey: go-to-market strategies, offering, sales, field operations and customer success management
- Creating program development roadmap, budget and resourcing across organizational structures
- Work closely with pilot customers and sales teams to develop and formulate robust value propositions, proposals, presentations and execution strategies to enable multi-year Marioff service subscription and service sales
- Successful launch and commercialization of the HI-FOG intelligence and upcoming connected services
- Actively benchmarking industry practices and securing competitiveness of Marioff Connected Services
To be successful in this role you will need:
- Relevant & strong experience in developing and growing digital service business, and related service offering, sales & field operations
- Solid understanding of the principles of the underlying technologies for industrial IoT, cloud services, and data analytics: modern web stack cloud limited connectivity IoT applications and cloud architecture (AWS)
- Ability to understand IoT technology at least on architectural level and interact in a value-adding way with development teams, to ask the right questions is considered a strong asset.
- Being passionate about digital services and holistic understanding and vision on where connected services should be developed in the B2B context
- Master’s or Bachelor’s degree in Engineering (preferred) or Business, or other suitable education
- Excellent communication & interpersonal abilities with a strong fluency in English
- Being fluent with customers, both with their engineering and management teams
Considered as an advantage:
- Earlier experience in the marine or fire protection business is an asset
- Software development experience, especially related to IoT applications
- Finnish language knowledge is considered as highly beneficial
Benefits:
- Competitive compensation
- An influential role at a market-leading technology company
- Flexible working arrangements including remote work
- Employee milestones
Our commitment to you
We offer you a dynamic and international work environment in a company with high technology products, a strong growth strategy and people who are passionate about safety. At Marioff we value diversity in all its forms and we believe that it is our excellent, highly skilled people who make success, competitive excellence and innovation happen. Join us to our mission to protect people, property and business continuity!
Join us and make a difference.
Apply Now!