What are the responsibilities and job description for the IT Specialist position at Detect?
Company Description
Detect’s mission is to make accurate diagnostics accessible. We build breakthrough technology at the intersection of software, hardware, chemistry, and biology to make diagnostics available at the point of need. Our ultimate goal is to lower healthcare costs, improve patient outcomes, and improve doctor experience by enabling earlier diagnosis and access to treatment.
Job Description
Detect is seeking an ambitious, organized, and skilled IT Specialist to help manage our growing IT infrastructure. The IT Specialist is responsible for providing direct support to users across Detect, as well as setting up, managing, and troubleshooting systems.
As part of our team, your core responsibilities will be:
- Managing user directories, such as Okta
- Managing Google Workspace and Office 365
- Setting up and configuring Mac OS and Windows devices
- Setting up and configuring printers and industrial devices
- Setting up and configuring Apple and Android mobile devices
- Providing general IT support to employees and contractors
- Assisting with vendor management and selection
You must be skilled and competent across several platforms:
- Okta Administration
- Google Workspace
- Microsoft Office 365
- Apple MacOS Administration, including use of MDM technologies
- Microsoft Windows 10/11 Administration, including use of Microsoft Intune
Qualifications
Baseline skills, experiences, and attributes:
- Bachelor’s Degree in Computer Science, Software Engineering, or comparable education and experience
- Strong understanding of different software development life cycles (Waterfall, Agile) and contemporary software quality assurance processes and automated tools
- Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria
- Experience with networking technologies, such as Firewalls, Switches, and Routing configurations, preferred
- Experience working in a regulated industry, such as HIPAA or GLBA, preferred
- Experience with Atlassian, Jira, and Confluence preferred
- Experience with Amazon Web Services preferred
You Deeply Identify with Core Detect Values:
- Put people first. Our colleagues and our customers come first. We respect each other and celebrate our diversity. We take joy in each other’s success, and succeed or fail as a team
- Eye of the owner. We have an ownership mindset and take responsibility for all of our decisions. No problem is someone else's problem. We are frugal and use company resources as if they were our own
- No genius without grit. As innovators, we fail often but fast. We are tenacious. We push through adversity and keep getting up. We are problem solvers and always find a way
- Err on the side of doing. We are scrappy and biased toward action — everyone is an individual contributor. We allow intuition to guide us when we have imperfect information
- Move fast by working smart. We are inventors. We focus, plan, pursue, and adjust to make big things happen in a fraction of the time others can. We disagree and commit
- Always be frank. We celebrate openness and diversity of opinion. We are transparent and candid but compassionate in our feedback, and are always honest to ourselves and our customers
Additional Information
We offer great perks:
- Fully covered medical insurance plan, and dental & vision coverage - as a health-tech company, we place great worth on our teams’ well-being
- Competitive salaried compensation - we value our employees and show it
- Equity - we want every employee to be a stakeholder
- Pre-tax commuter benefits - we make your commute more reasonable
- 401k plan - we facilitate your retirement goals
- Beautiful office near the ocean-front in historic Guilford, Connecticut
- The opportunity to build a revolutionary healthcare product and impact millions of lives!
For this role, we provide visa assistance for qualified candidates.
Detect does not accept agency resumes.
Detect is an E-Verify and equal opportunity employer regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.
