What are the responsibilities and job description for the Branch Manager position at Destiny Healthcare Services?
Description
Description
Required Skills/Abilities
Description
- Home Care Branch Manager assumes management responsibility for the fiscal and operational activities of the home care agency. He is responsible for long-term planning, organizing, directing, and staffing of the Agency.
- Home Care Branch Manager plans and develops, recruits and interviews management personnel, and establishes procedures for measuring quality care and organizational performance.
- Reports to Area Manager/COO
- Has the authority for managing Agency business affairs and general operations.
- Ensure the Agency complies with all relevant federal, state, and local laws.
- Be familiar with, and maintain Agency rules, policies, and procedures.
- Familiarize all employees, including those on contract, with Agency rules, policies, and procedures.
- Maintain written service agreements, including financial arrangements, with other service providers for relevant services required to meet client needs.
- Identify critical issues that may affect the Agency.
- Delegate and organize branch functions and define employee accountability requirements.
- Provide leadership and consultation to branch personnel.
- Hold regular management and staff meetings to ensure efficient operation and communication to and from all levels of the branch.
- Recruit, select, hire, and provide initial orientation to office personnel.
- Coordinate with the Director of Compliance on Performance Improvement Program activities.
- Oversee a continuous in-service training program and competent supervision to improve employee efficiency and client care.
- Complete, maintain and submit reports and records to Area Manager/COO on a regular and as-needed basis.
- Conduct informal and formal performance appraisals on office personnel upon completion of probation, annually and on an as-needed basis.
- Perform other duties as requested by Area Manager/COO.
- Designate, in writing, a qualified employee to act in their absence.
Required Skills/Abilities
- Ability to demonstrate effective interpersonal relations.
- Ability to effectively communicate orally and in writing.
- Ability to gain respect and cooperation.
- Ability to inspire and motivate subordinates.
- Ability to direct work groups toward a common goal.
- Ability to oversee the work of subordinates. Ability to resolve conflict.
- Ability to identify problems and determine effective solutions.
- Ability to apply reason and logic to identify strengths and weaknesses of possible solutions.
- Ability to work independently and in cooperation with others.
- Ability to provide advice and consultation to others.
- An individual with training and experience in home care/services delivery/administration or a related company.
- One (1) year of supervisory/administrative experience in home care/services or related program.
- Must have a criminal background check.
- Must be able to effectively communicate in English.