What are the responsibilities and job description for the Customer Support | Cruise Specialist position at Destination Knot?
Job Title: Cruise Travel Specialist
Location: Remote
Company: Destination Knot
Overview
Destination Knot is seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.
\n- Recommend cruise lines, ships, and itineraries based on client preferences.
- Coordinate pre- and post-cruise travel, including flights and hotel stays.
- Book specialty dining, excursions, and onboard experiences.
- Track promotions, upgrades, and loyalty program benefits.
- Maintain expert-level knowledge of major cruise lines and destinations.
- Prior experience booking or selling cruises (preferred).
- Strong knowledge of ocean and river cruise options.
- Ability to work independently and stay organized.
- Excellent customer service and upselling skills.
- Remote role with flexible scheduling.
- Cruise-specific travel perks, FAM trips, Hotel & Resort discounts
- Access to exclusive industry tools and support from a dedicated team.
$20,000 - $65,000 a year
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Salary : $20,000 - $65,000