What are the responsibilities and job description for the Convention Sales Assistant position at Destination DC?
DESTINATION DC, There is Only One DC--There is Only One You.
Bring your uniqueness to our team!
POSITION SUMMARY
Reports to: Director of Convention Sales/Convention Sales Management
Are you organized, proactive, and passionate about helping groups experience Washington, DC? As a Convention Sales Assistant with Washington DC, you'll play a vital role in supporting our Convention Sales team as we promote the nation's capital as a premier meetings destination.
In this role, you will provide critical administrative and operational support to our Sales Managers, helping advance leads through every stage of the sales process, from lead generation and proposal preparation to client site inspections and event coordination.
If you're detail-oriented, and possess excellent communication skills, as well as a talent for managing multiple tasks efficiently, we want to hear from you. Experience with a customer relationship management system (CRM) and a passion for DC are a plus!
Your day in the life as our Convention Sales Assistant:
- Respond to daily client inquiries on behalf of assigned sales team members.
- Generate and distribute daily sales leads, revisions, and confirmations by gathering necessary information.
- Manage daily administrative tasks including preparing bids, scheduling memos, processing mail, managing office supplies, and filing.
- Coordinate client site visits, which involve securing accommodations, arranging transportation, scheduling appointments, creating detailed itineraries and site booklets, and ordering client gifts.
Your Essential Duties and Responsibilities (include the following, but are not limited to)
- Prepare correspondence; administer sales leads (assign booking numbers on sales system, type, copy and distribute as appropriate and directed.)
- Prepare special reports, forms, data entry and management for sales managers.
- Schedule and set up meetings on behalf of Convention Sales Managers, including coordinating logistics and preparing materials.
- Manage all lead portal systems such as Cvent, extranet, direct inquires.
- Answer telephones and direct incoming inquiries as appropriate. Assist customers (planners and member hotel customers) as directed.
- Submit event requests on behalf of Sales Managers for upcoming client events, tradeshows, and conferences, ensuring all necessary details and approvals are accurately documented.
- Provide file maintenance and upkeep of account management system of the Convention Sales department.
- Provide relief support for the front desk and assist with telephone coverage for other departments as appropriate.
- Assist Convention Sales department as directed on special projects (trade show, special event activities, site visits etc.)
- Other duties and special projects as assigned.
What You Bring: Knowledge, Competencies & Skills
- Minimum of 1 (one) year of administrative work experience, showing effective training in team support, project management, creating power point presentations and general administrative functions.
- Proficient Microsoft Office skills, including Outlook, Word, PowerPoint, Excel, database management programs and ability to learn new software programs as directed.
- Bachelor's Degree (B.S./B.A.) preferred but not required.
- Prior experience coordinating events a plus.
- Prior experience in the hospitality, convention bureau or sales industry a plus.
- Excellent communication skills, strong initiative, and work ethic.
- Superior organizational skills, attention to detail and ability to work well in a team environment.
DESTINATION DC IS AN EQUAL OPPORTUNITY EMPLOYER
We welcome all to apply and are committed to retaining, hiring, developing, and promoting diverse talent. We recognize and celebrate cultural differences within our organization by establishing opportunities for education and allyship.
Please reach out to us if you need accommodations with an application.
About Destination DC
Destination DC, the lead destination marketing organization for the nation's capital, is a private, non-profit membership organization of nearly 1,000 businesses committed to marketing the area as a premier global convention, tourism, and special events destination with a special emphasis on the arts, cultural and historic communities. www.washington.org
Salary : $28 - $30