Seasonal Resort Pool Server (Must be 21+)

Organization- Cheyenne Mountain Resort

Summary

Cheyenne Mountain Resort, Destination by Hyatt is seeking individuals with unmatched service. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our mission is to care for people so they can be their best!

Cheyenne Mountain Resort opened in 1985 and sits on 25 acres of land. The 4-Star Full Service property is nestled in the lush greens of Southern Colorado Springs and oversees impressive mountain views, along with exciting activities like golf, swimming, and tennis. These allow for the unique experience that you can only get at this resort.

Hourly Rate: $12.14 plus tips

Position Overview: Resort Pool Servers play a crucial role in ensuring a positive and enjoyable experience for our guests visiting the Resort Pool. Resort Pool Servers submit guest menu selections and present these food and beverage preferences. The right person will gain menu knowledge, give recommendations from our compilation of cuisine, and drink offerings.

Job Functions & Responsibilities:

• Provide a welcoming and clean environment for guests
• Greet guests promptly and courteously as they walk up to the snack bar
• Obtain and submit food & beverage orders from guests using POS system
• Take orders from guests around the pool and deliver food and beverages efficiently, ensuring all guest requests are met in a timely manner.
• Explains menu items and specials and checks in with guests to ensure satisfaction with each food course and/or beverage.  
• Balance receipts and ensure payment is received from guests.
• Prepare alcoholic and non-alcoholic beverages
• Follow responsible alcohol service guideline, including checking IDs and monitoring guest consumption
• Check identification of customers to verify age requirements for purchase of alcohol
• Handle payments accurately using POS system
• Report any guest concerns issues to management
• Create a positive experience for all guests and exceed expectations when possible
• Follow Hyatt Standards in service
• Adhere to all safety and health company requirements
• Ensure opening, ongoing, and closing side work is complete
  
  

Qualifications

• Must be 21 years old
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills
• Ability to stand for long periods of time
• Ability to lift, pull, and push a moderate weight (about 25 pounds)
• Must be able to work a flexible schedule, including weekends and holidays
  
  

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

Hyatt Benefits available with this position:

• Growth Opportunities
• Referral Bonus
• Recognition & Rewards
• Basic Life Insurance
• Sick Days
• Friends & Family Room Rates
• 401(k) (Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)
• Employee Stock Purchase Plan (5% discount)
• Complimentary Parking
• Complimentary Meal During Each Shift
• Employee Assistance Program (EAP)
• Hyatt Property Restaurant/Coffee Shop Discount
  
  

This application window is anticipated to be open at a maximum of 30 days from March 3, 2026 – April 3, 2026, or until a candidate is selected. Applications will be reviewed in the order in which they are received. Please visit careers.hyatt.com to apply.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.