What are the responsibilities and job description for the Restaurant Host (Greeter) position at Destination by Hyatt?
Organization- Wild Dunes Resort
Summary
Join us for this incredible opportunity to be part of our Food & Beverage team at Wild Dunes Resort in Isle of Palms, just outside of Charleston, SC.
Position Overview
The Host/Greeter serves as the first point of contact for guests dining at Wild Dunes Resort’s restaurants. This role is responsible for creating a warm and welcoming environment, managing reservations and seating, and supporting smooth front-of-house operations. The Host/Greeter ensures a positive guest experience from arrival to departure while representing the resort with professionalism and genuine hospitality.
Essential Duties & Responsibilities
At Wild Dunes Resort, Destination by Hyatt, colleagues are more than employees—they are valued members of our team. We offer competitive wages, career growth opportunities, training, and benefits in a supportive and welcoming environment.Other benefits and Perks:
Qualifications
Summary
Join us for this incredible opportunity to be part of our Food & Beverage team at Wild Dunes Resort in Isle of Palms, just outside of Charleston, SC.
Position Overview
The Host/Greeter serves as the first point of contact for guests dining at Wild Dunes Resort’s restaurants. This role is responsible for creating a warm and welcoming environment, managing reservations and seating, and supporting smooth front-of-house operations. The Host/Greeter ensures a positive guest experience from arrival to departure while representing the resort with professionalism and genuine hospitality.
Essential Duties & Responsibilities
- Greet and welcome guests promptly and courteously as they arrive.
- Manage reservations, wait lists, and guest flow using seating charts or reservation systems.
- Escort guests to their tables and present menus.
- Communicate wait times accurately and manage guest expectations.
- Assist with answering phones, taking reservations, and providing information about restaurant hours and offerings.
- Coordinate with servers and managers to ensure smooth service and efficient table turns.
- Maintain the cleanliness and organization of the host stand, lobby, and entryway.
- Handle guest inquiries, concerns, and requests with professionalism and a focus on guest satisfaction.
- Support the Food & Beverage team as needed to enhance the overall dining experience.
At Wild Dunes Resort, Destination by Hyatt, colleagues are more than employees—they are valued members of our team. We offer competitive wages, career growth opportunities, training, and benefits in a supportive and welcoming environment.Other benefits and Perks:
- Free room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment
- Paid time off and holiday pay – Full Time & Part Time colleagues eligible
- Paid Family Bonding Time and Adoption Assistance
- 401K with company match
- Access to Beach, Tennis, and Pickleball as available on days off
- Retail Discounts for Colleagues
Qualifications
- Previous restaurant or hospitality experience preferred.
- Strong interpersonal and communication skills with a guest-first attitude.
- Professional appearance and ability to represent the Wild Dunes Resort service culture.
- Ability to remain calm and organized in a fast-paced environment.
- Basic computer and POS system knowledge preferred.
- Flexible availability, including evenings, weekends, and holidays.
- Front-of-house restaurant environment with direct guest contact.
- Standing and walking for extended periods of time are required.
- Ability to work varying schedules to meet business needs.
