Food Safety & Quality Assurance Tech I

Wage: $15.69 Hourly

Ready to take your career to the next level? With Dessert Holdings you will help create the desserts people love and celebrate with... Be a part of something sweet!

Dessert Holdings is the leading premium dessert company in the world. We craft artisanal, scratch-made desserts at scale, combining culinary innovation with the finest real ingredients. With a rich heritage spanning seven distinctive brands, we bring unmatched expertise and tailored solutions to our Retail and Foodservice partners.

Why You'll Love Working Here

• Work with purpose — you help deliver the desserts people celebrate with.
• Supportive team environment where your contributions matter.
• Growth opportunities across multiple departments.
• Training provided — including certifications!
• Whether you're building your career or looking for a fresh start, we'll help you grow.
  
  

Dessert Holdings offers benefits such as a choice of comprehensive medical plans, dental and vision insurance, paid vacation and holidays, and retirement contribution to all eligible employees.

Opportunity Overview

Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments! Our location in Pembroke, NC has an opening for an FSQA Tech I. The Food Safety & Quality Assurance (FSQA) Technician I is responsible for the verifying product process checks including weights, physical attributes, proper product assembly, PC or CCP, correct packaging and all quality check points. This position is also responsible for understanding Quality Management Systems including SQF, HACCP, and GMP to ensure safety and quality of employees and products. The job duties include responsibility for assuring food safety and quality for Steven Charles products. This position is responsible for reporting any issues or threats related to food safety or quality to QA or production supervisor.

What You'll Do Every Day

• Performs process check verifications such as weight, height, width, length, diameter, perfect packaging etc on food samples at established frequency.
• Checks all CCP and other preventive controls such as temperature, metal and X-ray detectors timely to ensure food product safety.
• Checks the quality check points on different food product lines accurately and at established frequency to ensure compliance.
• Performs product reviews and sensory evaluation for taste, appearance and flavor on the production line.
• Aseptically collects food ingredients and finished food product samples for both microbiological laboratory and retain samples.
• Performs pre-op inspection on machines right the first time and swabbing to ensure machines are adequately cleaned and ready for production.
• Completes the required daily paperwork and ensure accuracy in data entry.
• Communicates to leads and supervisors when product is outside of established limits. Follow instructions for increased monitoring or holding of product until the defect is corrected or reworked.
• Ensures that all work assigned is performed in accordance with written specifications, instructions, and requirements.
• Monitors labels to ensure they meet regulatory and customer requirements such as weights, inkjet, expiration date, lot codes, product identification and other requirements.
• Conducts in-house basic hygiene, GMP and food safety audits on assigned production lines to ensure compliance.
• Performs all other duties as necessary
  
  

What We're Looking For

• Ability to interpret and follow SOP's (standard operating procedures), instructions, Quality Management Software system.
• High School Diploma, GED or prior experience in food safety, quality
• Ability to use Microsoft Office programs
• Complete a report accurately.
• Strong attention to details
• Strong verbal and written communication skills
• Intermediate computer skills
• Available to work on weekends and overtime
• Experience in a production environment
• The ability to attend work on time with few absences
• Ability to follow instructions
• Display strong work ethic and positive attitude
• Adaptable and dependable with ability to follow direction and work in cooperation with others
• Must maintain a helpful and professional attitude and appearance
  
  

About Dessert Holdings

Dessert Holdings is a collection of premium dessert companies and brands: The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Steven Charles, Dianne's Fine Desserts, Kenny's Great Pies, and Willamette Valley Pie Company. Dessert Holdings is owned by Bain Capital, is headquartered in St. Paul, MN, employs more than 3,500 people across ten manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.