What are the responsibilities and job description for the US Global Chains Specialist position at Despegar?
Location: United States — Eastern or Central Time preferred
At Despegar, we challenge the status quo and build what comes next in travel technology. We combine innovation, entrepreneurial spirit, and teamwork to create solutions that generate real impact for our partners, clients, and travelers.
We are looking for a US Global Chains Specialist to develop and grow relationships with key accounts in the US market. This role combines consultative selling, strategic negotiation, market intelligence, and cross-functional collaboration to transform client needs into tailored solutions and measurable business results.
- Understand each client’s business, priorities, challenges, and opportunities to identify where our products and solutions can create the greatest value.
- Develop tailored proposals and deliver persuasive sales presentations that clearly communicate our value proposition to operational and executive audiences.
- Manage large accounts, build long-term business relationships, and engage with key decision-makers throughout the sales process.
- Lead strategic negotiations and close commercial opportunities by creating solutions that respond to client needs and business objectives.
- Collaborate with Product, Finance, Marketing, and other cross-functional teams to successfully implement campaigns and client solutions.
- Bring the voice of our partners and clients into the organization, using real market insights to identify needs, anticipate challenges, and improve the customer experience.
- Monitor regional trends, competitors, and new business opportunities across the US market, turning insights into clear commercial recommendations.
- Track results, measure performance, and independently prepare reports highlighting progress, risks, opportunities, and next steps.
- Attend trade shows and industry events, representing Despegar and identifying new business opportunities.
- Work with autonomy while keeping internal stakeholders aligned around priorities, decisions, and expected outcomes.
- Experiment, learn from results, and scale the approaches that generate the greatest impact.
- Bachelor’s degree in Business, Hospitality, Tourism, or a related field.
- 3 to 4 years of experience in commercial roles, preferably in B2B sales or travel wholesale.
- Fluent English, both written and spoken.
- Strong negotiation skills, particularly in strategic and executive-level conversations.
- Demonstrated experience in consultative sales and in building long-term business relationships.
- Strong analytical skills, with the ability to present insights, reports, and strategic recommendations clearly.
- Excellent communication and presentation skills.
- Passion for technology, innovation, and the travel industry.
- Ability to work with a high level of autonomy while remaining aligned with broader business objectives.
- Based in the United States, preferably within the Eastern or Central Time zones.
- Spanish language skills.
- Experience managing large accounts or working with global chains.
- Experience collaborating with Product, Finance, Marketing, or other cross-functional teams.
- Experience attending trade shows, conferences, or industry events.
How you will make an impact
You will transform complex client needs into solutions that generate measurable results. You will build trusted relationships, bring valuable market insights into the organization, and help our partners move forward with greater agility.
At Despegar, we try, learn, and scale what works. We operate the present efficiently while exploring the future, always looking for better ways to solve problems, create value, and continue transforming the travel industry.