What are the responsibilities and job description for the Account Manager position at Desired Effect?
Company Description
Desired Effect is a full-service theatrical production company based in the San Francisco Bay Area. We specialize in equipment rental, including lighting, sound, and special effects, while also offering comprehensive design and custom special effects services. Our team provides skilled technicians and designers to support a wide range of events. Our mission is to deliver seamless event production solutions that bring creative visions to life with precision and innovation.
Role Description
This is a full-time, on-site role for an Account Manager based in Pleasant Hill, CA. The Account Manager will be responsible for fostering and maintaining client relationships, managing accounts, and ensuring the successful execution of theatrical production services. Responsibilities include coordinating with clients to understand their needs, managing project timelines, and working closely with internal teams such as equipment rental, design, and technician staffing to deliver high-quality events. The role also involves providing exceptional customer service to ensure client satisfaction and identifying opportunities for business growth.
Qualifications
- Strong client relationship management and communication skills
- Project management experience, including managing timelines and team coordination
- Basic knowledge of theatrical production elements including lighting, sound, and special effects
- Experience in event planning or production industries is a plus
- Attention to detail and the ability to manage multiple projects simultaneously
- Proven ability to identify and pursue opportunities for business growth
- Proficiency in CRM tools or other account management software
- Bachelor’s degree in Business, Event Management, or related fields (preferred but not required)