Lead Guest Room Attendant

• Responsible for key control; assign and ensure all keys are signed for by Guest Room Attendants and are recovered accordingly.
• Ensures standardization and quality of all work done by providing continual supervision of GRAs room inspections and workstation inspections.
• Ensures homeroom and amenity lockers well stocked and clean.
• Order supplies as needed.
• Ensures accurate records for guestroom areas and hallways in need of repair and their reporting to the proper channels (i.e., Engineering, Management, etc.).
• Responsible for daily accurate paperwork of rooms that refuse and/or need late services.  
• Responsible for promptly and accurately reporting to a manager any amount of rooms not covered.
• Responsible for Lost & Found items to be turned into Security, and to report any accidents to Security.
• Ensures expeditious turn in of clean rooms through phone system.
• Assists in conducting physical inventory of linen.
• Performs other duties and responsibilities as requested.

Minimum Required:

• High school diploma or equivalent.
• Able to effectively communicate in English, in both written and oral forms.
• Must be 21.

Preferred:

• Two (2) years of previous experience in a similar supervisory or management role working in a similar resort setting.
• Previous experience managing team members.