What are the responsibilities and job description for the Office Administrator position at DESIGNS BY DEEKAY INC?
Job Title: Office Administrator
Location: Ontario, CA
Job Type: Full-Time (In-Office)
About Us:
We are a growing wholesale and ecommerce company in the spiritual and wellness space, supplying products to retailers across the U.S. We are looking for a dependable and organized Office Administrator to support our daily operations and help keep our business running smoothly.
Position Overview:
This is a hands-on role that includes general office administration, invoicing, customer communication, and payment follow-ups. You will work closely with our team to ensure operations stay organized and customers are supported.
Key Responsibilities:
- Create and send customer invoices accurately and on time
- Follow up with customers regarding pending payments (phone, email, and messaging)
- Answer incoming calls and assist customers with questions
- Perform general office administrative tasks and data entry
- Maintain organized records of invoices, payments, and customer communications
- Coordinate with internal teams on orders, billing issues, and customer needs
- Assist with day-to-day office operations and support overall workflow
Requirements:
- Fluent in Hindi and English (required)
- Strong communication skills, especially over the phone
- Organized, detail-oriented, and reliable
- Comfortable using Excel, email, and basic office systems
- Ability to multitask and follow through on responsibilities
Preferred Qualifications:
- Previous experience in office administration, customer service, or operations
- Experience with invoicing, billing, or payment follow-ups
- Experience in wholesale, ecommerce, or product-based businesses
Compensation:
- $20 – $22.50 per hour (based on experience)
Schedule:
- Monday to Friday
- 8:00 AM – 4:30 PM (In-office)
Work Location:
- Ontario, CA (In-person only)
If you are dependable, organized, and comfortable handling both administrative work and customer communication, we encourage you to apply.
Pay: $20.00 - $22.50 per hour
Benefits:
- 401(k)
Work Location: In person
Salary : $20 - $23