Front Desk Receptionist

We are seeking a warm, organized, and proactive Dental Receptionist to join our team. As the face of our practice, you will be responsible for creating a welcoming and professional environment for patients while managing a range of front office tasks. The ideal candidate will be detail-oriented, customer-focused, and capable of efficiently supporting both clinical and administrative operations.

Key Responsibilities:

• Patient Experience & Front Desk Operations
• Welcome all visitors and patients to the practice, providing a friendly and informative first impression
• Provide information about clinic features and services
• Answer, screen, and route incoming calls; take and relay messages as needed
• Check-in new patients and collect general information during their first visit
• Notify clinicians of patient arrival and readiness
• Make appointments for returning patients and assist with scheduling changes
• Print or reprint appointment reminders and provide school/work excuses as necessary
• Update patient charts and records accurately and promptly
• Insurance & Financial Coordination
• Verify patient insurance information and resolve discrepancies proactively
• Present contracts to patients and coordinate payment arrangements
• Accept payments and accurately post them to patient accounts
• Support account resolution and patient financial questions as needed
• Administrative & Office Support
• Receive, store, and distribute incoming shipments and mail
• Communicate office supply needs to the Practice Director for monthly ordering
• Maintain the cleanliness and organization of the front desk and patient waiting area
• Marketing & Patient Engagement
• Drive internal marketing initiatives and foster team participation

Qualifications:

Front desk experience preferred but we are willing to train the right candidate

• High school diploma or equivalent; additional education is a plus
• Previous experience in a dental or medical office preferred
• Familiarity with dental terminology, insurance processes, and scheduling software (or ability to learn quickly)
• Excellent communication and interpersonal skills
• Detail ​oriented, with strong organizational and multi-disciplinary skills
• Professional demeanor and a commitment to delivering exceptional patient care, regardless of patient background or language barriers
• Punctuality, team spirit, ​and a ​willingness to work as ​required

Work Schedule & Benefits:

• Schedule is typically Mon to Thurs from 7:30am to 5pm
• Dental coverage
• Bonuses as appropriate
• Paid holidays

Job Types: Full-time, Part-time

Pay: $14.00 - $20.00 per hour

Benefits:

• Dental insurance

Work Location: In person

Salary : $14 - $20