Junior Automation and AI Specialist

Design Hire LLC is a growing technical staffing firm specializing in engineering, construction, manufacturing, design, and other technical professionals. We support clients nationwide through direct-hire, contract, and contract-to-hire recruiting solutions.

We are building a modern staffing company that uses automation, artificial intelligence, data, and strong business processes to improve recruiting and sales performance.

We are looking for an ambitious, technically capable individual who wants to build a long-term career at the intersection of AI, automation, business operations, data, and recruiting technology.

This person will become Design Hire’s internal technical and automation specialist, working directly with ownership and our recruiting, sales, and operations teams to identify problems and build practical solutions.

The Opportunity

The Junior Automation and AI Specialist will design, build, test, document, and maintain systems that support every stage of our recruiting and sales process.

You will connect our CRM, applicant tracking system, sourcing tools, outreach platforms, spreadsheets, email systems, reporting tools, and AI applications. You will also build AI agents and automated workflows that reduce manual work, improve data quality, and help the team operate more efficiently.

This is not a traditional help desk or narrowly defined development role. It is a hands-on business technology position for someone who enjoys learning systems, solving operational problems, and turning ideas into usable tools.

What You Will Support

You will help automate and improve:

• Client and sales lead identification.
• Contact and company data enrichment.
• Job intake and job-description creation.
• Candidate sourcing, screening, and qualification.
• Resume processing and data extraction.
• Candidate and client outreach.
• Submittal preparation and interview scheduling.
• Feedback, offer, placement, and guarantee tracking.
• CRM and ATS data cleanup and synchronization.
• Recruiting and sales reporting.
• Internal documentation and training.

Key Responsibilities

AI Agents and Automation

• Build and maintain AI agents for recruiting, sales, research, reporting, communication, and administrative work.
• Create prompts, decision rules, validation steps, and human-review workflows.
• Connect AI tools to approved systems through APIs, webhooks, integration platforms, or scripts.
• Test outputs for accuracy, consistency, security, and business usefulness.
• Monitor performance and continuously improve workflows.

Recruiting and Sales Systems

• Learn Design Hire’s recruiting and sales processes from beginning to end.
• Identify repetitive tasks that can be automated, simplified, or standardized.
• Build workflows that create tasks, update records, schedule follow-ups, trigger reminders, and route information.
• Improve movement of data between sourcing tools, spreadsheets, the ATS, CRM, and communication systems.
• Create tools that identify missing information, duplicate records, overdue follow-ups, and stalled processes.
• Support lead generation, market research, contact enrichment, account segmentation, and campaign tracking.

CRM, ATS, and Data

• Support the administration and improvement of the company’s CRM and applicant tracking system.
• Maintain accurate records across candidates, contacts, clients, jobs, submittals, interviews, placements, and follow-up activity.
• Standardize fields, naming conventions, tags, statuses, and workflow rules.
• Build processes for data validation, deduplication, migration, import, export, and reconciliation.
• Create dashboards and reports that provide visibility into activity, pipeline, conversions, placements, and revenue.

Process Improvement

• Meet with recruiters, sales professionals, and leadership to understand workflows and pain points.
• Map current processes and design improved future-state workflows.
• Identify unnecessary steps, manual handoffs, duplicated work, and bottlenecks.
• Recommend whether a problem should be solved through automation, training, process changes, or system improvements.
• Build solutions that are simple enough for nontechnical users to operate.
• Measure results through time savings, accuracy, speed, and adoption.

Development and Integrations

• Work with APIs, webhooks, databases, spreadsheets, and integration platforms.
• Create lightweight internal applications, scripts, utilities, dashboards, and workflows.
• Build logging, alerts, error handling, and fallback procedures.
• Test solutions before deployment and monitor for failures or unexpected results.
• Maintain documentation and version history for all automations and integrations.

Email, Systems, and Security

• Help administer company email accounts, domains, aliases, mailboxes, and user settings.
• Maintain and monitor SPF, DKIM, DMARC, domain health, bounce rates, complaints, and sender reputation.
• Review mailbox permissions, forwarding rules, connected applications, and risky configurations.
• Help configure computers, accounts, approved devices, business applications, and user permissions.
• Maintain an inventory of systems, subscriptions, domains, accounts, integrations, and access owners.
• Support multifactor authentication, password standards, role-based permissions, backups, recovery, and offboarding.
• Coordinate with outside IT, security, or development vendors when specialized support is required.

Documentation and Training

• Create standard operating procedures, process maps, data dictionaries, and troubleshooting guides.
• Record training videos and develop clear step-by-step instructions.
• Train employees on new tools and workflows.
• Maintain change logs and document ownership, dependencies, and maintenance requirements.
• Ensure critical systems are not dependent on knowledge held by one person.

Initial Priorities

Early priorities may include:

• Mapping the company’s recruiting and sales technology stack.
• Auditing CRM, ATS, email, domains, DNS, permissions, and integrations.
• Identifying disconnected systems, duplicate data, and manual work.
• Building a centralized inventory of software, accounts, subscriptions, and access.
• Creating a prioritized automation roadmap.
• Improving candidate, client, job, placement, and financial data flow.
• Building one or two high-impact AI agents.
• Establishing testing, documentation, approval, and monitoring standards.

Qualifications

• One to three years of experience in automation, software development, information systems, data operations, CRM administration, AI, technical support, or a related field.
• Internships, freelance work, certifications, portfolio projects, or personal projects may substitute for formal experience.
• Demonstrated ability to build automations, scripts, integrations, applications, AI agents, or data workflows.
• Basic knowledge of APIs, webhooks, databases, structured data, and system integrations.
• Experience with CRM, ATS, ERP, marketing automation, or similar platforms.
• Familiarity with AI tools, large language models, prompts, retrieval systems, or agent frameworks.
• Basic programming or scripting ability.
• Strong spreadsheet, data, troubleshooting, and problem-solving skills.
• Interest in recruiting, staffing, sales operations, or business-process improvement.
• Strong documentation, communication, organization, and accountability.
• Ability to work independently in a remote environment.
• Bachelor’s degree in a technical or analytical field preferred but not required.

Helpful Technical Experience

Experience with any combination of the following is valuable:

• Python, JavaScript, TypeScript, SQL, or PowerShell.
• APIs, webhooks, JSON, OAuth, and system authentication.
• Zapier, Make, n8n, or Microsoft Power Automate.
• OpenAI, Microsoft Copilot, Azure AI, Google AI, or Anthropic.
• LangChain, LangGraph, LlamaIndex, CrewAI, or AutoGen.
• Zoho Recruit, Zoho CRM, or similar systems.
• Microsoft 365, Exchange Online, Entra ID, Teams, and SharePoint.
• Google Cloud Platform, Microsoft Azure, or AWS.
• Git, GitHub, testing, and deployment practices.
• Power BI, Looker Studio, Tableau, or similar reporting tools.
• DNS, SPF, DKIM, DMARC, email deliverability, identity management, and endpoint security.
• Data cleaning, deduplication, migration, and reporting.

Applicants are not expected to know every platform. We value technical fundamentals, learning ability, demonstrated projects, and sound judgment.

Who Will Succeed

The right person will be:

• Curious about how businesses operate.
• Motivated to build practical solutions with measurable value.
• Comfortable working with nontechnical users.
• Able to turn unclear problems into structured projects.
• Independent, resourceful, and willing to research unfamiliar systems.
• Ambitious and interested in growing with the company.
• Detail-oriented, accountable, and open to direct feedback.
• Interested in AI while understanding the need for testing, security, and human review.

What Success Looks Like

Success will be measured by:

• Less manual work and duplicated effort.
• Cleaner CRM and ATS data.
• Faster recruiter and sales response times.
• Fewer missed follow-ups.
• Better pipeline, activity, placement, and revenue visibility.
• Improved email deliverability and system security.
• Reliable AI agents and automations.
• Strong employee adoption.
• Clear documentation and maintainable systems.
• Measurable time and cost savings.

What We Offer

• Competitive base salary based on experience and ability.
• Fully remote work.
• Direct access to company ownership.
• Meaningful responsibility early in your career.
• Hands-on experience with AI, automation, data, CRM systems, recruiting technology, security, and operations.
• Access to modern tools and the freedom to recommend better solutions.
• A stable, long-term career opportunity with expanding responsibility.
• The chance to become Design Hire’s internal technical and automation expert.

Application Requirements

Applicants should submit a resume and examples of relevant work, including AI agents, automations, scripts, integrations, CRM projects, dashboards, data projects, or GitHub repositories.

For each example, briefly explain the problem, tools used, your contribution, and the result.

Equal Employment Opportunity

Design Hire LLC is an Equal Employment Opportunity and Affirmative Action employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state, or local law.

Employment Eligibility

Candidates must complete Form I-9 Employment Eligibility Verification and be authorized to work in the United States without current or future employer sponsorship.