What are the responsibilities and job description for the Operations Internship - Summer 2026 position at Design Air, LLC?
Description
Join the Design Air team for a paid 12-week summer internship. Our summer internship program will help shape your supply chain management, industrial distribution, or operations future. You will gain hands on experience and do meaningful work in a rewarding, supportive environment. In this program you will be exposed to operations, inventory, communications, sales, and ERP systems all in a warehouse setting.
What you will learn:
Warehouse Operations
- Learn the operation process of the warehouse and the different departments of shipping and receiving
- Pull orders accurately as assigned for daily deliveries and transfers using an RF scanner
- Receive inbound product from vendors
- Stage orders according to truck location and verify the accuracy of pallets, etc.
- Load trucks for daily and special deliveries
- Process order transfers and modify orders in P21
- Recognize damaged product at any point in the process and take appropriate action
- Operate a forklift or other warehouse machinery
- Process any shipments via UPS/FedEx/Speedee
- Assist customers and/or drivers in loading materials into vehicles and trucks
Delivery Operations (if eligible and interested)
- Drive non-CDL straight truck and follow all safety procedures per company policy
- Deliver and unload products to customer locations in a timely manner
- Keep complete and accurate records and logs of all driving and deliveries
- Be proficient and perform the proper procedures for performing pre-trip and post-trip inspections
- Provide excellent customer service
Customer Service and Sales
- Promptly answer incoming telephone calls, emails, and text messages from customers while providing excellent customer service and follow-up as needed
- Enter sales orders into P21 ERP system accurately
- Assist customers in person with placing orders and answer questions at Will-Call counter as needed to support the team and ensure the best customer service
- Provide information on products, availability, pricing, applications, and delivery in a prompt and accurate manner
- Generate customer orders via phone and in person through recommending products based on their specific needs ensuring accuracy of entry into P21 ERP system
- Provide accurate information regarding item availability and timeline of ordering directly from vendors if required
- Opportunity to shadow and ride along with our Territory Managers to gain outside sales experience
Business Analytics
- Generate cycle counts and process inventory adjustments
- Review operational costing for leadership team
- Assist in report creation and analysis
- Assist in any occurring warehouse projects as needed
- Gain knowledge of a premier distribution software program
- Work with the warranty team to understand and assist in the warranty claims department
Job Requirements:
- Must be over the age of 18
- Willingness to work 40-45 hours per week
- High attention to detail
- Ability to communicate effectively
- Ability to follow direction and safe operating procedures
- Ability to be trained to use forklifts and other warehouse equipment
- Valid drivers license and good driving record preferred but not required
Educational Requirements and/or Experience Required
- Must be enrolled in a Supply Chain Management, Industrial Distribution, or Business Operations degree, or a closely related program/field
- Experience working in a fast-paced, distribution or warehouse environment preferred, but not required
Physical Requirements
- Ability to lift up to 50 lbs. repetitively throughout the shift without assistance (weight varies based on product) and work at heights of 20 ft. on a regular basis
- Continuous walking, bending, lifting, pushing, pulling, stooping, carrying
- Working in an unconditioned warehouse
Benefits of an Internship with Design Air!
- PAID internship
- Eligibility for our warehouse operations incentive program
- Real business experience
- Hands on learning and training
- Great resume builder
- Potential for full-time opportunity post-graduation!
- 401k contribution and company match
- Gain experience in a growing and sustainable industry
Design Air is committed to empowering employees to deliver exceptional services, recognizing that our people are at the core of our business philosophy. We believe that investing in employee development is essential to our success and to the satisfaction of our customers.