What are the responsibilities and job description for the HR Generalist position at Desert Shores Pediatrics Pc?
About Us – www.desertshorespediatrics.com
We are a patient-centered, two location Pediatric Medical Practice dedicated to delivering exceptional care and fostering a positive, collaborative workplace. Our team-driven culture emphasizes shared decision-making, open communication, and partnership across all departments. Candidates must be comfortable working within a strong collaborative leadership model where HR recommendations and decisions are made alongside practice leadership to ensure alignment across the organization.
Our Mission:
Desert Shores Pediatrics is committed to serving the community by providing excellent pediatric medical care. Our goal is to make a difference in the lives of children by providing quality healthcare in an environment built on KNOWLEDGE, INNOVATION, HONESTY and FUN.
We are seeking a knowledgeable and proactive on-site HR Generalist to support our growing medical practice team across both office locations Gilbert, 85248 & Chandler, 85298. This role is ideal for an HR professional who thrives in a people-focused environment and enjoys balancing day-to-day HR operations with strategic organizational support. This role manages recruitment, onboarding, compliance, employee relations, benefits, performance management, and general HR administration. The ideal candidate understands the unique HR needs of healthcare environments—such as credentialing, OSHA/HIPAA compliance, and clinical/non-clinical staffing but is not crucial to have this experience.
The HR Generalist will oversee all the daily functions of the Human Resources responsibilities for the practice, supporting all employees and managers across both medical office locations. This role will report into the Practice Manager.
This full-time role is ideal for a highly organized, detail-oriented HR professional who thrives in a fast-paced healthcare setting and demonstrates strong interpersonal, problem-solving, and communication skills.
Recruitment & Onboarding:
• Coordinate full-cycle recruitment efforts, including posting job ads, screening resumes, conducting interviews, and facilitating offer letters.
• Conduct onboarding for new hires, ensuring compliance with HR policies and completion of required documentation.
• Manage background checks, credentialing support, and new employee orientation.
Employee Relations & Support:
• Serve as the first point of contact for HR-related inquiries from employees and managers.
• Support conflict resolution and performance improvement discussions with professionalism and discretion.
• Promote and support employee engagement, morale, and team-building initiatives.
Performance Management & Training:
• Assist in performance review processes, ensuring timely completion and documentation.
• Guide managers in creating Performance Improvement Plans (PIPs) and development plans.
• Help identify staff training needs and coordinate appropriate educational or compliance programs.
HR Policies, Procedures & Administration:
• Maintain and update the employee handbook, HR policies, and practice-specific protocols.
• Communicate policies clearly and consistently across both office locations – Chandler & Gilbert, AZ.
HR Administration & Compliance:
• Maintain accurate and up-to-date employee records in the HRIS and personnel files.
• Ensure organizational compliance with federal, state, and local labor laws and HR best practices.
• Administer leave requests (FMLA, ADA, personal leaves), and support return-to-work procedures.
• Assist with annual HR audits, policy reviews, and updates to the employee handbook.
Benefits Administration:
• Administer employee benefits, including health insurance, PTO, and other practice offerings.
• Coordinate with third-party vendors on benefit administration, wellness programs, and insurance issues.
Qualifications:
• 3–5 years of HR experience, preferably in healthcare or a multi-location environment.
• Strong understanding of medical office regulations (HIPAA, OSHA, credentialing, etc.) is preferred.
• Experience with HRIS preferred.
• Excellent interpersonal and communication skills.
• Ability to travel between both practice locations as scheduled or needed.
• Strong organizational and problem-solving abilities.
• Professional HR certification (PHR, SHRM-CP) is a plus but not required.
What We Offer:
• Competitive salary
• Health, dental, vision, and other benefits
• PTO and Paid holidays
• Supportive leadership and a team-driven culture
Typical Office Hours - Monday to Friday: 8:00 a.m. – 5:00 p.m.
Occasional evening or weekend hours may be required for hiring events, training, or urgent HR matters. Working on-site at two office locations – Chandler & Gilbert, AZ.