Discharge Coordinator - Case Management

Overview

Embark on a rewarding career with Desert Regional Medical Center hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Desert Regional Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Shift: Days

Hours: 0800-1630

Job Type: Full Time

The individual in this position assists the Case Manager and Social Worker with non-professional tasks. The responsibilities will include, but not be limited to the following activities: a) arrange post-discharge services b) fax, make phone calls c) communicate with patients, families and other members of the care team and d) other duties as assigned. Coordinates Medicare notification letters to comply with regulatory standards.

Attends Hospital orientation, workshop led by Director of Case Management or designee that covers the Tenet Case Management Program, focuses on Discharge Planning arrangements and other clerical duties specific to case management.

Information used to perform job: patient data, healthcare staff documentation related to patient care, available community resources

Software used to perform job: allscripts, Patient Medical Record/HPF, Cerner

Responsibilities

Priority 1:  Arrange post discharge services at the direction of the case manager or social worker, to include documentation of activities

Priority 2:  Assist with other clerical duties as assigned, including faxing, phone calls, copying of medical records

Priority 3:  Maintain effective relationships with case management staff, physicians, nurses, other ancillary staff, payors, post-acute vendors, patients and their families

The metrics below provide an indication of the effectiveness of the individual in this role and may be used for evaluative purposes.  The list below is not meant to be exhaustive; other relevant metrics may exist.

• Avoidable days r/t delay in arranging post discharge services
• Disputes related to delays in discharges
• IM letter oversight  compliance per policy

Qualifications

Required:

• One to three years’ experience as a discharge planner.
• Organized with excellent verbal and written communication skills and computer literacy

Preferred:

• Medical terminology knowledge
• Some college education

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit, talk, and hear.  The employee is frequently required to use fine motor skill (typing/data entry), and reach with hands and arms.

The employee is frequently required to stand; walk; and occasionally stoop, kneel, or crawl.  The employee must regularly lift and /or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Individual works in clinical and office environment. 

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Organization Description

Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality. Join our team!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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Salary : $25