What are the responsibilities and job description for the Customer Service & Insurance Claims Coordinator position at Desert Mobility?
Customer Service & Insurance Claims Coordinator
Desert Mobility is looking for a friendly, organized, and compassionate person to join our team. You will be the first person customers see when they walk through our door, so a welcoming attitude and a genuine desire to help people are essential.
Responsibilities
- Warmly greet customers and determine how we can help them
- Direct each customer to the appropriate team member
- Answer phones and take clear, accurate messages
- Prepare, submit, and follow up on insurance claims
- Verify insurance information and maintain accurate records
- Use QuickBooks for invoices, payments, and basic bookkeeping
- Schedule appointments and assist with general office duties
- Communicate professionally with customers, insurance companies, and healthcare providers
- Protect customers’ private and confidential information
Qualifications
- Experience processing insurance claims
- Working knowledge of QuickBooks
- Strong customer-service and communication skills
- Comfortable working with older adults and people with disabilities
- Organized, dependable, patient, and detail-oriented
- Able to manage several tasks while maintaining a calm and caring attitude
- Basic computer and office skills
Experience with medical equipment, Medicare, Medicaid, or durable medical equipment claims is helpful but not required.
Desert Mobility’s mission is to be the most caring mobility-equipment store in Yuma. We are looking for someone who will help every customer feel welcomed, respected, and confident that they have come to the right place.
To apply: Please submit your résumé and a short explanation of your experience with insurance claims, QuickBooks, and customer service.
Pay: $18.00 - $20.00 per hour
Expected hours: 10.0 – 20.0 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $18 - $20