What are the responsibilities and job description for the Customer Coordinator position at Desert Lifestyle Management?
Founded in 2005, Desert Lifestyle Management (DLM) was established to ease the stress and
complexities of owning a luxury residence or exclusive desert retreat in North Scottsdale. Our expert
team manages every aspect of home and lifestyle services—ranging from full-scale remodeling
projects and property upgrades to routine maintenance, home check-ins, and vendor coordination.
Whether clients are at home or away, our commitment is unwavering: deliver peace of mind through
exceptional service.
Position: Office / Customer Coordinator
• Role Overview: The Office / Customer Coordinator is a central member of the DLM team,
ensuring smooth office operations and first-class client support. This position blends
administrative precision, scheduling coordination, and light bookkeeping with a proactive,
service-oriented mindset.
Key Responsibilities
• Manage day-to-day office coordination, including phones, calendars, and supply orders
• Act as a liaison between internal teams, vendors, and clients for service scheduling
• Answer and direct phone calls and emails with professionalism and warmth
• Greet visitors and clients, ensuring a professional work environment
• Support customer service efforts and schedule appointments for routine property checks
• Assist with invoicing, expense tracking, and basic bookkeeping tasks
• Manage calendars, schedule meetings, and coordinate appointments
• Maintain digital and physical filing systems and office records
• Support team projects with logistic coordination and documentation
Qualifications & Requirements
• Minimum 2 years' experience working in a professional office environment
• Proven success with service-based and customer-facing roles
• Proficiency in Microsoft Outlook, Project, Excel, Word, QuickBooks and mobile apps
Ideal Candidate Profile
• Highly organized, entrepreneurial, and proactive, with a sense of ownership
• Effective communicator with emotional intelligence and collaborative team mindset
• Skilled in multitasking and time management within a fast-paced environment
• Integrity-driven decision-maker with foresight and professionalism
• Creative problem-solver who thrives amid evolving priorities
Location & Schedule
• Cave Creek, AZ
• Approximately 95% office-based work and 5% field support
• Standard office hours: 8:00 am – 4:30 pm
Compensation & Benefits
• Salary: $45,000.00 annually, based on experience
• Full benefits package, including:
o Health insurance
o Paid time off (PTO)– vacation, sick and personal
o Paid holidays
o Bonus eligibility
o Training programs and certification assistance
o Casual dress code and relaxed office environment
Salary : $40,000 - $60,000