What are the responsibilities and job description for the Medical Assistant Back Office position at Desert Kidney Care?
We are seeking a reliable, eager, friendly bilingual Medical Assistant to join our team, specializing in Nephrology. The ideal candidate will be an experienced multitasker with strong front and back office skills and a passion for delivering outstanding patient care.
Responsibilities include:
- Providing excellent customer service to patients and visitors
- Performing front office tasks such as answering phones, scheduling, and verifying insurance eligibility, collecting copays.
- Handling back office duties including taking vitals, chart preparation, and retrieve lab results from portals, assist providers as needed.
- Managing referral authorizations and retrieving hospital/clinical records
- Working with Electronic Health Records (EHR) systems efficiently
- Understanding and using appropriate medical terminology
Requirements:
- Bilingual in English and Spanish strongly preferred
- Positive team work and patient care
- Previous experience in a Nephrology or specialty care setting a plus
- Knowledge of referral processes and insurance verifications
- Strong familiarity with medical office protocols and terminology
- Reliable transportation
- Ability to multitask and work effectively in a fast-paced environment
- Knowledge with remote patient monitoring
We offer a supportive and collaborative team environment where patient care is our top priority.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $22