What are the responsibilities and job description for the Admin Secretary II - Oncology position at Desert Care Network?
Overview
Desert Regional Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.
At Desert Regional Medical Center, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance. The Available Plans And Programs Include:
Job Summary
Shift: Days
Hours:
Job Type: Full Time
Under the general direction of physicians and the supervisor, the secretary is responsible for organizing daily patient schedules, triaging incoming patient reports to appropriate locations, preparation of slides/graphics for presentation at meetings and lectures, answering phones, preparation of billing information for billing services, obtaining and documenting insurance pre-authorizations and pre-certifications and facilitating physician and patient administrative needs.
These services further the vision of Desert Regional Medical Center to create unique environments, where patients, their families, doctors and staff come together to achieve longer and better lives in the fight against cancer.
Responsibilities
DEPARTMENT SPECIFIC DUTIES:
Maintain physician patient schedule and appointment calendar.
Answer phones and screen incoming calls. Provide information, take messages or redirect calls to the appropriate department.
Register and schedule new patient appointments. Schedule follow-up appointments when indicated. Schedule surgeries.
Obtain insurance pre-authorizations for treatments and diagnostic procedures.
Maintain cooperative and professional relationships with physicians, nurses and office staff.
Obtain and copy, to appropriate parties, results of laboratory tests and scans.
Exercise skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements and/or a heavy workload.
Demonstrate communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in electronically sent messages.
WORKING RELATIONSHIPS
Physicians, nursing staff, other secretaries, schedulers, transporters, registrations personnel, ancillary clinical support staff, patients and their families.
MAJOR CHALLENGES
Prioritizing workload while maintaining a sensitive and caring environment for patients in the face of growing administrative and technical complexity.
DECISION MAKING RESPONSIBILITIES
Work is performed with independent responsibility to initiate, follow-up and complete the varied duties and tasks assigned. Directly reports to the physician.
Qualifications
Required:
Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality. Join our team!
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
2603013759
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
, $24.00 - $30.44 hourly **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience,
Required:
DECISION MAKING RESPONSIBILITIES
Work is performed with independent responsibility to initiate, follow-up and complete the varied duties and tasks assigned. Directly reports to the physician.
Desert Regional Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.
At Desert Regional Medical Center, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance. The Available Plans And Programs Include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Job Summary
Shift: Days
Hours:
Job Type: Full Time
Under the general direction of physicians and the supervisor, the secretary is responsible for organizing daily patient schedules, triaging incoming patient reports to appropriate locations, preparation of slides/graphics for presentation at meetings and lectures, answering phones, preparation of billing information for billing services, obtaining and documenting insurance pre-authorizations and pre-certifications and facilitating physician and patient administrative needs.
These services further the vision of Desert Regional Medical Center to create unique environments, where patients, their families, doctors and staff come together to achieve longer and better lives in the fight against cancer.
Responsibilities
DEPARTMENT SPECIFIC DUTIES:
Maintain physician patient schedule and appointment calendar.
Answer phones and screen incoming calls. Provide information, take messages or redirect calls to the appropriate department.
Register and schedule new patient appointments. Schedule follow-up appointments when indicated. Schedule surgeries.
Obtain insurance pre-authorizations for treatments and diagnostic procedures.
Maintain cooperative and professional relationships with physicians, nurses and office staff.
Obtain and copy, to appropriate parties, results of laboratory tests and scans.
Exercise skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements and/or a heavy workload.
Demonstrate communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in electronically sent messages.
WORKING RELATIONSHIPS
Physicians, nursing staff, other secretaries, schedulers, transporters, registrations personnel, ancillary clinical support staff, patients and their families.
MAJOR CHALLENGES
Prioritizing workload while maintaining a sensitive and caring environment for patients in the face of growing administrative and technical complexity.
DECISION MAKING RESPONSIBILITIES
Work is performed with independent responsibility to initiate, follow-up and complete the varied duties and tasks assigned. Directly reports to the physician.
Qualifications
Required:
- High School Diploma or GED
- One year administrative/secretarial experience, ability to type 60 wpm, and P. C. skills including word processing and spreadsheet skills.
- Medical Terminology in Oncology
- Complies with regulatory requirements (i.e. TJC) appropriate for position.
- Extensive experience and competency with varied computer hardware and software, including word processing, spreadsheet, database, scheduling, communications and presentation applications.
- Writing skills to compose and edit logical, detailed, comprehensive and grammatically correct correspondence.
- Superior typing skills to prepare correspondence with speed and accuracy.
- Knowledge of insurance companies’ admission procedures and policies to complete pre-authorization requirements.
- Knowledge of hospital procedures to obtain laboratory and imaging information.
- Skill in communicating with patients, families, physicians, nurses, staff and peers with diplomacy and tact.
- Knowledge of medical terminology, preferably oncology/hematology.
- Ability to handle matters of highly confidential and sensitive nature.
- Ability to recognize and identify problems, recognize implications and propose alternative solutions.
- Skill in prioritizing assignments to complete work in a timely manner.
- Skill in working independently
Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality. Join our team!
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
2603013759
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
, $24.00 - $30.44 hourly **Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience,
Required:
- High School Diploma or GED
- One year administrative/secretarial experience, ability to type 60 wpm, and P. C. skills including word processing and spreadsheet skills.
- Medical Terminology in Oncology
- Complies with regulatory requirements (i.e. TJC) appropriate for position.
- Extensive experience and competency with varied computer hardware and software, including word processing, spreadsheet, database, scheduling, communications and presentation applications.
- Writing skills to compose and edit logical, detailed, comprehensive and grammatically correct correspondence.
- Superior typing skills to prepare correspondence with speed and accuracy.
- Knowledge of insurance companies’ admission procedures and policies to complete pre-authorization requirements.
- Knowledge of hospital procedures to obtain laboratory and imaging information.
- Skill in communicating with patients, families, physicians, nurses, staff and peers with diplomacy and tact.
- Knowledge of medical terminology, preferably oncology/hematology.
- Ability to handle matters of highly confidential and sensitive nature.
- Ability to recognize and identify problems, recognize implications and propose alternative solutions.
- Skill in prioritizing assignments to complete work in a timely manner.
- Skill in working independently
DECISION MAKING RESPONSIBILITIES
Work is performed with independent responsibility to initiate, follow-up and complete the varied duties and tasks assigned. Directly reports to the physician.
Salary : $24 - $30