Consumer Lending Processor (Titles)

Summary: The Consumer Lending Processors are responsible for vehicle title processing, internal mortgage processes, indirect auto loans, and loan maintenance. This position primarily focuses on managing all aspects of vehicle titles, ensuring accuracy, compliance, and timely processing.

Schedule: Monday - Friday 8:30 - 5:30

Duties And Responsibilities

• Communicate effectively and professionally with internal departments, external partners, and credit union members
• Process vehicle title check-ins and releases accurately and efficiently
• Track missing titles and follow up with members, dealerships, and DMVs as needed
• Respond to inquiries from internal departments and members regarding title-related matters
• Maintain organized and accurate records of all titles
• Perform additional duties as assigned
• This is not an exhaustive list of all job duties, other duties may be assigned at any time
  
  

Work Conditions

• Office environment with moderate walking
• Occasional travel to branch locations
• This position currently allows for a remote day once per week; however, the number of required office days are subject to change at any time based on business needs, team collaboration needs, or manager discretion
  
  

Requirements:

Qualifications

• High school diploma or GED required
• Minimum of six (6) months of related experience preferred
  
  

Competencies

• Effective and Confident Communication
• Reliability and punctuality
• Strong organizational and time management skills
• Ability to multitask and prioritize workload
• Attention to detail and accuracy
• Commitment to maintaining confidentiality
• Team-oriented with a willingness to support others
• Adherence to policies and procedures
• Demonstrates integrity and professionalism
  
  

Computer/Software Skills

• Proficiency in Microsoft Office Suite
  
  

Salary:

DOE