What are the responsibilities and job description for the Collector II (English/Spanish Preferred) position at Deseret First Credit Union?
There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:
Summary: Diligently preserves the credit union's assets by controlling delinquent accounts, collecting delinquent loan payments, counseling members, and/or recovering collateral.
Duties and Responsibilities:
Salary:
DOE
- 12 paid holidays
- A positive atmosphere and co-workers who truly care
- Full benefits package, perks, and discounts worth a double-take
- Competitive compensation
- Enjoyable activities and wellness initiatives
Summary: Diligently preserves the credit union's assets by controlling delinquent accounts, collecting delinquent loan payments, counseling members, and/or recovering collateral.
Duties and Responsibilities:
- Contacts members with delinquent accounts by phone, mail, e-mail, etc. and takes appropriate action to bring current or arrange payment plans
- Counsels members on debt and credit management
- Analyzes financial situation of delinquent borrowers; takes action to repossess collateral when arrangements to bring the loan current are unsuccessful
- Informs management of trends in loan underwriting contributing to delinquent/charged-off loans
- Testifies at legal proceedings as needed
- May assist with the following: attending MOC (bankruptcy) hearings, small claims court hearings, processing garnishments, and assisting with repossessions and foreclosures
- This job description is not an exhaustive list of all job duties. Other duties may be assigned at any time.
- High school diploma or GED is required
- 3-5 collections experience is required
- The ability to motivate and influence others is a material part of the job, requiring a significant level of diplomacy and trust; obtaining cooperation (internally and externally) is important
- Strong verbal and written communication skills
- Demonstrates attention to detail
- Must have a positive attitude
- Takes initiative/self-starter
- Maintains confidentiality and works with integrity
- Microsoft Office Suite
- Ability to learn new computer software easily
- Office environment, sitting and moderate walking
- Occasional travel for site visits and court hearings
Salary:
DOE