What are the responsibilities and job description for the Branch Manager position at Deseret First Credit Union?
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Duties and Responsibilities:
Salary:
DOE
- 12 paid holidays
- A positive atmosphere and co-workers who truly care
- Full benefits package, perks, and discounts worth a double-take
- Competitive compensation
- Enjoyable activities and wellness initiatives
Duties and Responsibilities:
- Responsible for maintaining and supervising all branch activities and soundness of the branch regarding operational integrity.
- Act as an ambassador to the credit union and prospect and develop community involvement and awareness of the credit union in their geographic area.
- Creates and maintains a culture of respect, professionalism, knowledge, accountability, and member experience with their branch team.
- Maintains proper staffing levels in the branch and recruits, interviews, and hires as needed.
- Meets regularly with regional manager to discuss branch activities and performance, and develops action plans to increase production in areas identified.
- Communicates branch performance to the team and provides enthusiasm and support while holding employees accountable for their performance.
- Has a complete working knowledge of all Deseret First products and services, and ensures team competencies around those products and their presentation to credit union members.
- Partner with assistant manager to mentor, develop, motivate, and discipline branch personnel on an on-going basis.
- Oversee coaching opportunities with staff in operations, sales behaviors, member relations, and career development.
- Emulate strong communication skills with all branch staff and departments.
- Perform various member transactions, i.e. teller functions, new accounts, loans, IRA’s, business accounts when needed.
- Provide solutions to staff and member issues.
- Emulate and understand the Deseret First mission statement/guiding principles, and help to achieve goals and objectives in conjunction with the credit union’s strategic plan.
- Have an understanding and grasp of credit union production goals and have the ability to analyze, coach and improve branch production and efficiency.
- Willingness to regularly participate in offsite marketing events to promote DFCU
- Look for ways to be involved in community events and activities and local initiatives that support credit union directives
- This job description is not an exhaustive list of all job duties. Other duties may be assigned at any time.
- 3 years of retail branch experience preferred
- Relevant management experience required
- High school degree or GED required; college degree preferred
- Leadership aptitude and desire to continually develop leadership skills
- Significant level of trust and diplomacy is required; in addition to normal courtesy and tact
- Sensitivity to varying degrees of competency within employee skill sets and background, and ability to build the team in an encouraging and positive environment
- Strong work ethic and ownership of retail branch location (franchisee mentality)
- Ability to create a fun but professional and enjoyable work environment
- Strong organizational competency
- Microsoft Office Suite (Outlook, Word, Excel)
- Ability to learn new software easily
- Basic math skills
- Office environment, moderate walking
- This position requires the individual to perform all duties out of the physical work location
- Some travel, as needed
Salary:
DOE