What are the responsibilities and job description for the Medical Front Desk Receptionist position at DESERET FAMILY MEDICINE?
Job Summary:
We are seeking an experienced, detail-oriented, compassionate Medical Front Desk Receptionist to join our busy family practice. Please read all duties before applying to make sure this position is a good fit for you. We need a serious candidate who is reliable, hard working, a team player and coachable.
Front desk duties include checking patients in/out, checking insurance eligibility, having patients fill out appropriate forms, collecting money, opening and closing the front desk including counting the drawer and pulling reports, prepping charts for the next day, sending messages to the staff and handling messages received from the staff and providers, making sure the lobby and front desk areas are kept clean and organized, answering phones and providing exceptional customer service, as well as checking messages, calling patients to schedule appointments for various reasons, completing incoming faxes, and helping co-workers as needed.
Bilingual (English/Spanish) candidates are encouraged to apply.
Requirements:
- The right candidate must have a outstanding work ethic. We are a small office and we rely on each other to stay busy and help get our daily tasks done. Most of our staff has worked here over 15 years
- Have a friendly, kind, outgoing personality (you would be the face of the company on the phone and at the front desk)
- Proficiency in medical terminology and understanding of medical office procedures
- Previous experience in medical scheduling and front desk for family practice or similar health care facility
- Familiarity with eClinicalWorks or similar electronic health record systems
- Strong communication skills and ability to interact professionally and kindly with patients and staff
- Assertiveness. You will need to be able to enforce company policies when necessary
- Knowledge of phone systems and handling high call volumes effectively
- Ability to prioritize tasks in a fast-paced environment and multitask
- Exceptional organizational skills and attention to detail
- Be coachable and be able to accept constructive criticism to help you grow in your position and abilities
- Be able to move easily from one task to another
- Be able to type messages that are accurate, easy to understand and have the correct spelling and verbiage
- Be a team player that can get along with their teammates. This includes helping them out whenever needed, being supportive and creating a positive culture in the office
- Be able to work independently
WE DO PRE-EMPLOYMENT DRUG SCREEN TESTING...
Join our team as a Medical Front Desk/Scheduler to play a vital role in ensuring efficient patient care delivery. Apply now to be part of our dynamic healthcare team!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Uniform allowance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Medical Front Office : 1 year (Preferred)
Work Location: In person
Salary : $17 - $20