Dental Front Desk Receptionist/Patient Coordinator

We are a well-established dental office located in Winter Park, Florida and are looking for a front desk receptionist/patient coordinator. Dental experience required as well as experience with Dentrix. This person should be a compassionate, dedicated & motivated individual as well as team-player.

Key Responsibilities:

• Patient Interaction: Serve as the first point of contact for patients, greeting them warmly and assisting with inquiries. This includes answering phone calls and addressing patient concerns professionally.
• Insurance Liaison: Work with dental insurance companies to verify benefits, obtain pre-authorizations, and ensure claims are submitted accurately and promptly.
• Treatment Plan Coordination: Responsible for coordinating patient treatment plans, ensuring effective communication between patients and dental professionals, and managing administrative tasks to enhance patient care and clinic efficiency
• Appointment Management: Schedule, reschedule, and cancel patient appointments based on their needs and the dentist's availability. Ensure that the daily schedule is accurate and communicated to the dental team.
• Record Keeping: Maintain and update patient records, ensuring that all information is accurate and confidential. This includes entering patient data into the computer system and managing insurance documentation.
• Billing and Payments: Collect patient fees, process payments, and generate billing statements.
• Office Management: Ensure the front desk and waiting areas are organized and presentable. Manage the flow of patients in the office to minimize wait times and enhance patient satisfaction.

Required Skills and Qualifications

• Communication Skills: Strong verbal and written communication skills are essential for interacting with patients and the dental team effectively.
• Customer Service Orientation: A friendly demeanor and the ability to handle patient inquiries and concerns with professionalism are crucial.
• Organizational Skills: Ability to multitask and manage various administrative duties efficiently while maintaining attention to detail.
• Computer Proficiency: Basic computer skills are necessary for managing patient records and using dental office software.
• Education: A high school diploma is typically required, and prior experience in a dental or medical office is preferred.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Education:

• High school or equivalent (Preferred)

Language:

• Bilingual (Preferred) (Preferred)

Work Location: In person

Salary : $19 - $22