What are the responsibilities and job description for the Afternoon Front Office Coordinator position at Des Moines Orthopaedic Surgeons?
As a Front Office Coordinator at our Ankeny office within our Physical and Occupational Hand Therapy department, you will be responsible for scheduling PT/OT appointments, assisting patients with the check in process and assist with the prior authorization process, as needed. You will play a key role in creating a welcoming environment and maintaining efficient communication with patients and providers. You will be someone who is passionate about providing an outstanding experience for our patients. To thrive in this role, prior experience in a medical front office position and a passion for patient well-being. This is a part-time (20hrs/week) opportunity working Monday - Thursday between hours of 1pm to 6pm.
Here is what you can expect:
- Providing and obtaining necessary paperwork from patients for their Physical or Occupational Therapy appointment.
- Communicating with insurance companies and providers to obtain necessary authorization for appointments, as needed.
- Communicating with patients who show gratitude for our guidance and support as they return to their prior level of function, event during challenging moments.
- Primarily sitting at a desk with frequent position changes pending office needs.
What We're Looking For:
- Professional. Display a high-level of professionalism when interacting with patients and clinical staff members.
- Multi-tasker. Ability to handle multiple tasks at one time while staying organized.
- Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting patients and co-workers.
- Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team.
Why DMOS?
- Consistent schedule
- Friendly, fun and dedicated peers
- Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match)
- Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)
Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living!
DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test.
Please Note: We value your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email HumanResources@DMOS.com for more questions.
Experience
Preferred- 1 year(s): Medical Front Office Experience
Education
Required- H.S. GED or Diploma or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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