What are the responsibilities and job description for the Customer Service Billing Clerk position at DES Employment Group?
Customer Service Rep / Billing Clerk
Location: Walford, IA
Compensation & Employment
- Pay: $19.00 per hour
- Cycle: Paid weekly
- Status: Temp-to-Hire (Eligible for permanent hire after 3 months)
- Benefits: Immediate PTO accrual from first day of work. PTO usable after 60 days.
- Supplemental health care benefits.
Shift & Hours
- Standard Shift: Monday – Friday, 9:00 AM – 5:30 PM
- Training Shift: 8:00 AM – 4:30 PM
Primary Duties
- Account Management: Primary contact for a specific customer; manages orders, inventory, and shipping delays.
- Warehouse Ops: Greet drivers and coordinate carrier loading/unloading.
- Documentation: Create Bills of Lading (BOL), warehouse pick sheets, and packing lists.
- Inventory: Data entry into Warehouse Management Systems (WMS) and reconciliation of inbound freight.
- Reporting: Track stock status and transaction history.
Requirements
- History: Must show "proven longevity" (stable, long-term employment history).
- Skills: Proficiency in MS Excel and high-volume 10-key calculator entry.
- Knowledge: Familiarity with Warehouse Management Systems (WMS) and Good Manufacturing Practices (GMP).
- Screening: Must pass background check and drug screen.
HS Diploma or GED
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