What are the responsibilities and job description for the Product Marketing and Implementation Specialist position at DeRoyal?
DeRoyal is seeking a Product & Implementation Specialist to support the Temple Touch Pro product portfolio. This role serves as a key clinical and product expert, partnering with sales teams to drive successful product evaluations, installations, and long-term customer adoption across healthcare settings.
You will play a critical role in delivering consistent, high-quality customer experiences within perioperative, critical care, and emergency department environments, ensuring effective workflow integration and maximizing product value.
What You'll Do:
Customer & Field Support
- Partner with sales representatives to plan, coordinate, and execute product evaluations and installations
- Provide on-site clinical support, training, and troubleshooting
- Guide customers on best practices and workflow integration
- Support post-evaluation follow-ups by analyzing outcomes and identifying next steps
Sales & Conversion Support
- Collaborate with sales teams to strengthen evaluation execution and improve conversion rates
- Develop targeted strategies for accounts and support opportunity progression
- Maintain regular follow-up on active opportunities and develop action plans
Product Expertise & Strategy
- Serve as a subject matter expert on Temple Touch Pro products
- Contribute field insights to product strategy, R&D, and forecasting
- Communicate market trends, customer feedback, and competitive insights
Training & Tools Development
- Assist in creating sales presentations and training materials
- Develop and maintain tools such as evaluation checklists, installation and training guides, clinician surveys, FAQ documents, and clinical resources
Operational Support
- Coordinate evaluation equipment logistics including shipment, setup, and returns
- Ensure consistent and organized execution across evaluations and installations
- Collaborate cross-functionally with sales, marketing, and clinical teams
Education & Experience Requirements:
- Bachelor's degree required
- Minimum 3 years of experience in medical sales, marketing, or clinical environment, or equivalent experience
Skills & Competencies
- Strong clinical and product knowledge within hospital environments
- Excellent communication and presentation skills
- Strong analytical skills (Excel, Salesforce preferred)
- Ability to manage multiple projects and travel extensively
- Strong problem-solving and critical thinking ability
Technical Skills
- Proficient in Microsoft Word and Excel
- Experience with CRM systems (Salesforce preferred)
Additional Requirements
- Ability to obtain and maintain hospital credentialing
- Willingness to travel up to 70%, including early mornings and evenings as needed
Why Join DeRoyal?
- Opportunity to work at the intersection of product innovation and clinical care
- High-impact role supporting healthcare solutions
- Collaborative and cross-functional environment
Apply Today!
If you are passionate about improving healthcare outcomes through innovative products and hands-on clinical support, we invite you to apply.