3406 - 2945 Product and Implementation Specialist

DeRoyal is an Equal Opportunity/Affirmative Action employer. Interviewing and hiring practices at DeRoyal do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, genetic information, veteran status or any other category protected by law.

3406 - 2945  Product Marketing and Implementation Specialist

DeRoyal is seeking a Product & Implementation Specialist to support the Temple Touch Pro product portfolio. This role serves as a key clinical and product expert, partnering with sales teams to drive successful product evaluations, installations, and long-term customer adoption across healthcare settings.

You will play a critical role in delivering consistent, high-quality customer experiences within perioperative, critical care, and emergency department environments, ensuring effective workflow integration and maximizing product value.

What You'll Do:

Customer & Field Support

- Partner with sales representatives to plan, coordinate, and execute product evaluations and installations

- Provide on-site clinical support, training, and troubleshooting

- Guide customers on best practices and workflow integration

- Support post-evaluation follow-ups by analyzing outcomes and identifying next steps

Sales & Conversion Support

- Collaborate with sales teams to strengthen evaluation execution and improve conversion rates

- Develop targeted strategies for accounts and support opportunity progression

- Maintain regular follow-up on active opportunities and develop action plans

Product Expertise & Strategy

- Serve as a subject matter expert on Temple Touch Pro products

- Contribute field insights to product strategy, R&D, and forecasting

- Communicate market trends, customer feedback, and competitive insights

Training & Tools Development

- Assist in creating sales presentations and training materials

- Develop and maintain tools such as evaluation checklists, installation and training guides, clinician surveys, FAQ documents, and clinical resources

Operational Support

- Coordinate evaluation equipment logistics including shipment, setup, and returns

- Ensure consistent and organized execution across evaluations and installations

- Collaborate cross-functionally with sales, marketing, and clinical teams

Education & Experience Requirements:

- Bachelor's degree required

- Minimum 3 years of experience in medical sales, marketing, or clinical environment, or equivalent experience

Skills & Competencies

- Strong clinical and product knowledge within hospital environments

- Excellent communication and presentation skills

- Strong analytical skills (Excel, Salesforce preferred)

- Ability to manage multiple projects and travel extensively

- Strong problem-solving and critical thinking ability

Technical Skills

- Proficient in Microsoft Word and Excel

- Experience with CRM systems (Salesforce preferred)

Additional Requirements

- Ability to obtain and maintain hospital credentialing

- Willingness to travel up to 70%, including early mornings and evenings as needed

Why Join DeRoyal?

- Opportunity to work at the intersection of product innovation and clinical care

- High-impact role supporting healthcare solutions

- Collaborative and cross-functional environment

Apply Today!

If you are passionate about improving healthcare outcomes through innovative products and hands-on clinical support, we invite you to apply.