Assistant Office Manager (Albemarle)

Assistant Office Manager

The Assistant Office Manager will support our medical office with administrative, compliance and operational needs.

Essential Functions & Responsibilities:

• Support the Office with administrative, compliance and operational needs
• Front office duties include opening/closing duties, answering phones, assisting patients with checking in and out, verifying insurances and billing information, do cash counts and cash deposits.
• Keeping inventory of office supplies, products and injectables and ordering of supplies, as needed.
• Communicate with office leadership to provide administrative updates: acts as liaison between physicians, office administration, and other business departments.
• Tracking of employee schedules and performance; monitoring timesheets and payroll records.
• Create staffing schedules, effectively monitors workflow and work volume and re-allocates to meet regular and special scheduling requirements
• Assist with OSHA, CLIA and other compliance needs
• Oversees all front office functions. Recruits, hires, and supervises front office staff in addition to developing and attaining performance goals and objectives. Evaluates performance of staff members.
• Maintain a regular, visible presence in each department under his/her direction, ensuring that the patient’s experience is positive.

Skills & Abilities:

• Skilled in verbal communications to clearly convey complex problems and proposals in both formal and informal situations
• Proficient in Microsoft Office and Electronic Health Records systems such as EMA.
• Able to work opening and/or closing shifts, Monday through Saturday, as needed

Qualifications & Experience Required:  

• Administrative Assistant and/or Receptionist experience
• Exceptional Customer Service skills
• Ability to work independently demonstrating sound judgement