What are the responsibilities and job description for the Billing Representative position at Dermatology Partners?
Billing Representative Job Description
A Billing Representative at Dermatology Partners needs to have a strong attention to detail and exceptional level of customer service skills. Knowledge about preparing statements, processing payments and pursing past due balances. Well versed in accurately coding different types of procedures and diagnosis codes.
Responsibilities Include
A Billing Representative at Dermatology Partners needs to have a strong attention to detail and exceptional level of customer service skills. Knowledge about preparing statements, processing payments and pursing past due balances. Well versed in accurately coding different types of procedures and diagnosis codes.
Responsibilities Include
- Handle billing processes, including matters related to invoicing and reconciling accounts.
- Track and maintain records of patient billing and billable items.
- Resolve account discrepancies.
- Prepare client statements for electronic submission.
- Provide exceptional customer service by communicating via incoming calls from patients to settle accounts and answer questions.
- Collaborate with patients and team members to resolve billing inconsistencies and errors.
- Collect payments and apply them to accounts in a timely manner.
- Perform data entry when needed.
- Work with discretion to keep patient information private.
- Establish Dermatology Partners procedures and methods in order to keep up to date with any changes
- Performs miscellaneous duties as assigned
- Maintains confidentiality of all patient information
- Understanding and being able to read an Explanation of Benefits
- Performs job in compliance with organizations policies and procedures and in accordance with HIPPA
- Strong investigative, problem solving, detail oriented and organizational skills
- Candidates must be able to work with high volume of work while maintaining attention to detail and accuracy and demonstrate excellent oral and written communication skills
- Minimum two year of claims processing, working knowledge of EMR system
- Ability to multi task
- Ability to work as a team and or individually
- Customer Service experience
- Crossed trained to help within other areas in the Billing Department