Front Office Specialist

Job Description:

Dermatology, Laser & Vein Specialists of the Carolinas has highly-skilled practitioners that offer the full spectrum of care including; general dermatology, cosmetic dermatology, Mohs micrographic surgery & skin cancer, varicose & spider vein treatments, clinical trials, and more. We have offices in Charlotte and Pineville. We are currently looking to bring on a full-time Patients Relations Specialists, Monday-Friday (Fridays are until 1 pm).

We offer a great benefits package including; medical, dental, vision, life insurance, short/long time disability insurance, and a retirement plan. We also offer a generous paid time off package and 8 paid holidays. In addition, we have employee appreciation events and provide procedural/skin care discounts to all of our employees. A welcome package will be provided as well as three uniforms.

Job Summary:

The primary role of the Patient Relations Specialists is to answer the phones and to schedule appointments. On occasion the employee will need to work in different areas of the front office.

Duties to be included:

• Greet Patients
• Answer Phones
• Enter patient demographics
• Schedule appointments in our system
• Scan in information into our system
• Check out Patients
• Collect co-pays or fees for surgery
• Documentation in EMR notes for triage
• Print out medical records to send off
• Closing out visits
• Making sure patients are taken care of in waiting areas
• Miscellaneous tasks as requested
• OSHA/HIPAA, CPR compliant

Education and Experience:

• High School or higher level of education
• Dermatology Experience a PLUS but not required

Skills and Abilities:

• Excellent communication skills both written and spoken
• Positive Attitude
• Punctuality
• Knowledge of anatomy & medical terminology
• Good problem solving & analytical skills
• Ability to work as a team member
• Organized and able to perform multiple tasks
• Dependable
• EMR Detail-Oriented
• People Oriented
• Must be a team player that understands the value of customer service

Work Location:

Charlotte Midtown Center but must be flexible to work in other locations on occasion

Benefits: (Applicable for Full-Time Employees Only):

• Health insurance
• Dental insurance
• Vision insurance
• Short/ Long Disability
• Life Insurance
• Retirement plan
• Paid time off
• Paid Holiday Time
• Uniform Allowance
• Store discounts
• Procedural discounts
• Employee Appreciation events
• Early-Off Fridays ( around 1 pm)

Schedule:

• Monday through Friday
• Day shift (7am-5pm)
• No Remote Work'

'Work Remotely No

Job Type: Full-time

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Salary : $26,100 - $33,000