Front Desk Coordinator

Job Title: Experienced Front Desk Coordinator

Position Type: Full-Time / Part-Time

Job Summary:
We are seeking a reliable and experienced Front Desk Coordinator to join our team. This individual will serve as the first point of contact for patients, providing exceptional customer service while ensuring efficient front office operations. The ideal candidate is organized, professional, and able to multitask in a fast-paced environment.

Key Responsibilities:

• Greet and check in patients in a friendly and professional manner
• Verify patient demographics, insurance information, and required documentation
• Schedule patient appointments accurately and efficiently
• Answer incoming phone calls and respond to patient inquiries
• Check patients out, collect payments, and review follow-up instructions
• Maintain a clean, organized, and welcoming front desk area
• Coordinate with clinical staff to ensure smooth patient flow
• Handle patient concerns with professionalism and discretion
• Ensure compliance with office policies and HIPAA regulations

Qualifications:

• Minimum of 1–2 years of front desk or medical office experience preferred
• Strong customer service and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficiency with electronic medical records (EMR) systems and scheduling software
• Ability to handle high patient volume with attention to detail
• Professional demeanor and strong communication skills

Preferred Qualifications:

• Experience in a medical or dermatology office
• Knowledge of insurance verification and basic billing processes

Benefits (if applicable):

• Competitive pay based on experience
• Health, dental, and vision insurance
• Paid time off and holidays
• Supportive and team-oriented work environment