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Referrals coordinator for dermatology

Dermatology and Skin Surgery Center of Cape Cod P.C.
Hyannis, MA Full Time
POSTED ON 7/30/2026
AVAILABLE BEFORE 11/27/2026

Job Overview

We are seeking a dedicated and detail-oriented Referrals Coordinator Specialist to join our healthcare team. In this vital role, you will serve as a key liaison between patients, healthcare providers, and insurance companies, ensuring seamless coordination of referrals and accurate verification of insurance coverage.

This position involves processing both clinical referrals for dermatology and Mohs surgery as well as requesting insurance referrals from primary care physicians. It will also involve chart preparation, phone triage and greeting and checking in and out patients for dermatology and Mohs surgical visits.

Your expertise will help streamline patient care processes, improve billing accuracy, and uphold the highest standards of clinical confidentiality. This position offers an exciting opportunity to contribute to efficient healthcare delivery while working in a fast-paced, supportive environment.

Responsibilities

  • Verify patient insurance coverage by reviewing health insurance policies, including managed care plans, to confirm eligibility and benefits prior to services.
  • Obtain necessary referrals from primary care physicians or specialists according to clinical protocols and insurance requirements.
  • Manage electronic health records (EHR) and electronic medical records (EMR) systems to accurately document insurance information, referrals, and related communications.
  • Communicate effectively with insurance providers to resolve coverage issues, obtain pre-authorizations, and clarify policy details related to CPT (Current Procedural Terminology), ICD-10, and ICD coding.
  • Ensure compliance with HIPAA regulations by maintaining strict confidentiality of all medical records and patient information during verification processes.
  • Collaborate with medical office staff to coordinate appointment scheduling based on insurance authorizations and referral approvals.
  • Stay informed about health insurance policies, updates in medical coding standards, and clinical confidentiality policies to ensure accurate processing and adherence to regulations.

Qualifications

  • Prior experience working in a medical office environment or dental office setting is highly preferred.
  • Familiarity with HIPAA regulations and clinical confidentiality policies is essential.
  • Proficiency in medical terminology
  • Experience managing electronic health records (EHR) or electronic medical records (EMR) systems efficiently.
  • Excellent communication skills for liaising with insurance companies, healthcare providers, and patients.
  • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.

Join us in making a difference by ensuring our patients receive timely care through accurate insurance verification and referral management! We value your expertise in navigating complex health insurance landscapes while upholding the highest standards of confidentiality and professionalism.

Pay: $27.00 - $35.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Health savings account
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan

Work Location: In person

Salary : $27 - $35

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