What are the responsibilities and job description for the Administrative Assistant position at Dermatologists of Central States?
Administrative Assistant
Company Overview
At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100 locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.
Job Summary
The Administrative Assistant provides essential administrative and operational support to ensure the efficient day-to-day functioning of the office. This role serves as a key point of coordination for management, providers, and internal teams, maintaining a high level of organization, professionalism, and confidentiality.
Key Responsibilities:
- Provide administrative support to physicians, clinical staff, and leadership
- Manage calendars, schedule meetings, and coordinate appointments
- Answer and route phone calls, respond to emails, and handle general inquiries
- Prepare and distribute informational packets, including but not limited to surgical charts, new hire packs, certified letters, etc.
- Greet and assist patients, vendors, and visitors in a professional manner
- Maintain accurate records, files, and documentation in compliance with healthcare regulations
- Support office operations including supply management, ordering, and inventory tracking
- Assist with patient scheduling, registration, and insurance verification as needed
- Coordinate internal communications and assist with special projects
- Ensure compliance with HIPAA and patient privacy standards at all times
Minimum Qualifications:
- High school diploma or equivalent required; associate degree preferred
- Knowledge of medical terminology and healthcare workflows preferred
- Proficiency in Microsoft Office (Word, Excel, Outlook); experience with EMR/EHR systems a plus
- Strong organizational, time management, and multitasking skills
- Excellent written and verbal communication skills
- Ability to handle sensitive information with discretion and professionalism
Benefits
- Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.
Physical Demands:
- Employees may be regularly required to sit, talk, hear, and use hands and fingers to operate a computer, telephone, and keyboard while performing the duties of this job.
- Prolonged periods of sitting at a desk.
- Ability to periodically lift objects or equipment up to 35 lbs.
- The ability to observe details at close range (within a few feet of the observer).
- Ability to hear normal conversation levels.