What are the responsibilities and job description for the Front desk Supervisor position at Dermafix Spa?
Our Spa is seeking a dynamic Sales Supervisor to join our growing team. This unique opportunity is for a business that values friendliness, organization, and experience. The role requires overseeing customer service and collaborating with our team on the spa schedule. We are looking for someone with proven front sales experience, proficiency with PCs and CRMs, and essential expertise. While an esthetician background is highly desirable, it is not required.
Key Responsibilities:
- Greet visitors and clients with a professional appearance and a smile
- Answer incoming phone calls
- Manage appointments and scheduling reservations
- Promote and sell products and treatments, achieving sales targets and goals
- Respond to inquiries and provide information to clients
- Process payments and maintain accurate sales records
- Maintain a tidy and organized front desk area
- Assist with administrative tasks such as data entry, filing, and photocopying
Qualifications:
- Proven experience as a front desk spa receptionist or in similar facilities
- An aesthetician background is a big plus, or knowledge of the skin care industry in a professional setting
- Excellent communication and time management skills
- Proficiency in basic computer applications
- Strong data entry and typing skills
- Ability to multitask and work efficiently in a fast-paced environment
- Ability to prioritize tasks and effectively manage calendars
- Must have reliable transportation to and from work
- Must be able to work a flexible schedule
- Must have excellent time management skills
If you are passionate about providing exceptional customer service and contributing to a welcoming spa environment, we would love to hear from you!