What are the responsibilities and job description for the Customer Care Manager - State Farm Agent Team Member position at Derek Gromko - State Farm Agent?
Benefits:
ABOUT OUR AGENCY:
The Gromko Insurance Agency opened in 2005. Our office is built on a strong, family-first atmosphere where people feel supported, valued, and encouraged to succeed. We believe hard work should be rewarded, both professionally and financially, and we make work-life balance a core part of our culture. This is an environment where team members can grow their careers while still prioritizing what matters most outside of work.
For our team, we offer a Simple IRA, license reimbursement, and a supportive, stable workplace focused on long-term success. We’re looking for individuals who want to be part of a close-knit team, take pride in their work, and build a meaningful career in an agency that truly cares about its people.
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Location Address: 366 South Main St. Cheshire, CT 06410
Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.
Responsibilities
Qualifications
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Free food & snacks
ABOUT OUR AGENCY:
The Gromko Insurance Agency opened in 2005. Our office is built on a strong, family-first atmosphere where people feel supported, valued, and encouraged to succeed. We believe hard work should be rewarded, both professionally and financially, and we make work-life balance a core part of our culture. This is an environment where team members can grow their careers while still prioritizing what matters most outside of work.
For our team, we offer a Simple IRA, license reimbursement, and a supportive, stable workplace focused on long-term success. We’re looking for individuals who want to be part of a close-knit team, take pride in their work, and build a meaningful career in an agency that truly cares about its people.
.
Location Address: 366 South Main St. Cheshire, CT 06410
Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.
Responsibilities
- Manage customer inquiries and support daily service activities.
- Coordinate team communication to maintain efficient workflows.
- Assist with account updates and billing inquiries.
Qualifications
- Excellent communication and organizational skills.
- Strong attention to detail with the ability to manage multiple priorities.
- Prior experience in customer service, office management, Sales or administrative support preferred.
- Must be able to obtain applicable state insurance licenses.
- Bilingual Spanish preferred
Salary : $22 - $24