What are the responsibilities and job description for the Kennel Receptionist position at Derbyfield Kennel?
Overview
Join our team as a Kennel Receptionist, where your energetic and welcoming attitude will set the tone for a positive experience for pet owners and their beloved animals. In this role, you will be the first point of contact, providing exceptional customer service while managing daily administrative tasks. Your organizational skills and attention to detail will ensure smooth operations at our kennel facility, creating a safe and friendly environment for pets and clients alike. This paid position offers an exciting opportunity to combine your love for animals with your administrative expertise.
Responsibilities
- Greet pet owners and visitors warmly, establishing a friendly and professional atmosphere
- Answer phone lines promptly using multi-line phone systems, providing information
- Manage appointment scheduling and calendar management to coordinate pet drop-offs, pick-ups, and grooming sessions
- Handle data entry tasks accurately using computer skills, including updating client records and pet information in our database
- Maintain organized filing systems for client records, veterinary documents, and kennel paperwork
- Support office management duties such as proofreading documents, managing correspondence, and assisting with clerical tasks
- Provide excellent customer support by addressing inquiries, resolving issues efficiently, and ensuring client satisfaction
Skills
- Proven experience in front desk or office management roles with strong organizational skills working with animals
- Proficiency in computer literacy, including Microsoft Office Suite (Word, Excel), Google Workspace
- Excellent phone etiquette and communication skills to handle inquiries professionally over the phone and in person
- Strong time management skills to prioritize tasks efficiently in a fast-paced environment
- Experience with clerical duties such as proofreading, data entry, filing, and calendar management
- Personal assistant experience or office experience that demonstrates multitasking ability and attention to detail
This role is perfect for motivated individuals who thrive in dynamic environments and enjoy supporting both animals and people. If you’re organized, personable, and eager to contribute to a caring community focused on animal well-being, we want to hear from you!
Pay: From $18.00 per hour
Work Location: In person
Salary : $18