Demo

MANAGER OF SPECIAL PROJECTS

DEPT. OF HOMELESS SERVICES
Manhattan, NY Full Time
POSTED ON 3/30/2026
AVAILABLE BEFORE 5/29/2026

MANAGER OF SPECIAL PROJECTS

  • DEPT. OF HOMELESS SERVICES
Posted On: 03/28/2026
  • Full-Time
Location
MANHATTAN
  • Exam May Be Required
Department
Street Homelessness Solutions

Salary Range:
$75,244.00 – $81,144.00

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Job Description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE COMMUNITY RELATIONS SPECIALIST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE COMMUNITY RELATIONS SPECIALIST EXAM (6002).

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity.

DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.

The Street Homeless Solutions (SHS) Division runs a continuum of programs that help move street-homeless clients from the street and into transitional and permanent housing. The programs include Outreach, Safe Haven, Stabilization Beds and Drop-In programs. The program contracts outreach providers in New York City in every borough and within the subway system. The Joint Command Center (JCC) that conducts interagency rapid outreach deployment from a central location using precision mapping, client information, and rapid response to incoming notifications. This initiative partners existing homeless response and prevention programs with a series of new initiatives that have been designed to better identify, engage, and transition homeless New Yorkers to appropriate services and, ultimately, permanent housing.

The Department of Homeless Services is recruiting for one (1) Administrative Community Relations Specialist NM-I to function as a Manager of Special Projects who will:

  • Assist in the planning, coordination, and implementation of special projects and division initiatives.

  • Support project management efforts by tracking timelines, deliverables, and milestones to ensure initiatives are completed efficiently.

  • Conduct research and analysis related to operational priorities and program initiatives to support leadership decision-making.

  • Prepare reports and project updates for division leadership.

  • Coordinate across internal units and external partners to support the implementation of projects and initiatives.

  • Monitor project progress, identify operational barriers, and recommend solutions to improve efficiency and service delivery.

  • Support the development and implementation of pilot initiatives and program improvements.

  • Oversee the preparation and review of administrative, operational, and management reports to ensure accuracy and reliability of information.

  • Provide guidance and coordination support to staff participating in special projects or division initiatives.

Hours/Schedule:

9AM x 5PM Monday-Friday.

ADMIN COMMUNITY RELATIONS SPEC - 1002F


Minimum Qualifications


1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or
2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or
3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational
equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.


Preferred Skills


- Experience working amongst homeless populations. - Knowledge of NYS Mental Health Laws. - Position requires extensive field work.

55a Program


This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness


As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement


New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information


The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Job ID
775609
Posted until
05/26/2026
Title code
1002F
Civil service title
ADMIN COMMUNITY RELATIONS SPEC
Title classification
Competitive-1
Business title
MANAGER OF SPECIAL PROJECTS
  • Experience Level:
    Experienced (Non-Manager)
Job level
00
Number of positions
1
Work location
260 Eleventh Ave., N.Y.
  • Category:
    Social Services
MANAGER OF SPECIAL PROJECTS

Salary : $75,244 - $81,144

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