The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. The nation's leading local health department seeks a Senior IT Portfolio Manager join its award-winning, innovative technology team in revolutionizing public health IT. The Salesforce Developer will be responsible for designing, coding, testing, and implementing new Salesforce solutions and enhancements to existing systems. This role requires a deep understanding of Salesforce architecture, Apex, Visualforce, and Lightning components. The ideal candidate will work closely with business stakeholders to gather requirements and translate them into technical solutions that meet business needs.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Design, develop, test, and deploy custom Salesforce solutions.
Collaborate with business analysts and stakeholders to gather and analyze requirements, translating them into technical specifications.
Customize and configure Salesforce applications to meet business needs, including creating custom objects, fields, workflows, and validation rules.
Develop and maintain integrations between Salesforce and other systems using APIs and middleware.
Troubleshoot and resolve issues related to Salesforce applications, ensuring optimal performance and user experience.
Create and maintain technical documentation, including design specifications, code comments, and user guides.
Stay up-to-date with Salesforce releases, features, and best practices, and implement improvements as necessary.
Participate in code reviews and follow best practices for coding, testing, and deployment.

PREFERRED SKILLS:
3 years of experience performing customizations and configurations on CRM platforms
At least 5 years of experience developing web applications in C# using MVC, XML, and creating and consuming WCF/REST services/WebAPI.
3 years of experience developing .NET plugins using C# and writing JavaScript for customizations.
At least 3 years of experience with .NET Framework 3.5 or higher and IIS 7.5 or higher.
At least 5 years of experience writing complex queries in T-SQL.
At least 3 years of experience developing reports using SSRS.
Strong problem-solving skills and the ability to troubleshoot and resolve technical issues.
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Ability to meet deadlines, goals, and objectives within timeline.
Experience working with City of New York agencies is a plus but not mandatory.

Why you should work for us:

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
• Benefits: City employees are entitled to unmatched benefits such as:

o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

IT AUTOMATION AND MONITORING E - 95712

Salesforce Developer, Bureau of IT Application and Platform Engineering