The Bureau of Child Care ensures that child care services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors child care programs to protect the health and safety of children while in the child care environment and actively works to improve and expand access to high quality programs which support early childhood development and learning. The Child Care Registration Supervisor/ Community Coordinator will support the Bureau of Child Care’s State licensing activities and ensure regulatory compliance and high-quality customer service

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Develop and coordinate community resources, and perform liaison functions between child care providers, City and State agencies, community groups, parents and the general public regarding Child Care licensing rules and regulations.
• Supervise Registrars and support staff performing registration and licensing activities ensuring timely assignment and processing of applications.
• Conduct final review of applications and make recommendations for registration or licensure. Assure that application records are maintained in an accurate and organized manner.
• Engage in full oversight for the coordination of daily communication with child care providers regarding compliance with the requirements of applicable regulations regarding health and safety guidelines and best practices in child care settings.
• Tabulate and submit records and other required reports to office leadership concerning work performed by members of the unit.
• Maintain professional knowledge of child care regulations, bureau protocols and database applications.
• Make presentations at community meetings and health fairs to promote the importance of choosing licensed providers and encourage reporting of illegal operations.
• Selected candidates will be expected to travel to Albany, NY for training and elsewhere throughout the State for an annual NYS Regulator’s meeting. Expenses paid by the agency.

PREFERRED SKILLS:
Excellent oral, written and interpersonal communication skills
Highly organized, strong attention to detail and solution oriented
Dedication to customer service; Ability to multitask in a fast-paced environment
Working knowledge of child care regulations desired but not required
Experience with data entry and querying large datasets a plus

Why you should work for us:

• Benefits: City employees are entitled to unmatched benefits such as:

o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

COMMUNITY COORDINATOR - 56058