DDA QUALITY REVIEWER 1 - 80424

Executive Service

DDA QUALITY REVIEWER 1

Department of Disability & Aging

Quality Assurance

Jackson, TN

Annual Salary: $48,684.00- $73,188.00

Closing Date: 09/07/2026

This position is designed as Hybrid (In office and Remote)

Background Check:

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. A Motor Vehicle Records screening will be conducted prior to employment.

Who we are and what we do:

The Department of Disability and Aging supports people to live the lives they envision for themselves by ensuring people can exercise rights, engage with the community and experience optimal health. At DDA, we are responsible for administration and oversight of services and supports for more than 1.5 million older adults and Tennesseans with disabilities.

Job Overview:

The Quality Monitoring Department reviews the provider's quality of service for the people they support to ensure that the provider's processes are effective and aligned with DDA guidelines. The QM Department conducts quality monitoring reviews for providers. The Department conducts an entrance with the provider, completes reports, and exits with the provider.

Key Responsibilities:

The Quality reviewer will complete a review of providers' processes; conduct interviews and observations of people supported by the provider; ensure that quality monitoring reports are completed in a timely manner to confirm that provider processes are timely and effective; and attend provider entrance conciliations and exit meetings to ensure that quality monitoring reports are written accurately and in accordance with the indicator guidelines.

Minimum Qualifications:

Effective writing skills, communication and organizational skills, Quality reviewer must be able to work in team settings and meet assigned deadlines. Experience with DDA and people with IDD.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.