Program Support Technician: Appalachian CCAP #ED007

Title: Program Support Technician: Appalachian CCAP #ED007

State Role Title: Admin and Office Spec III

Hiring Range: $37,495.00 - $52,770.00

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location: Appalachian CCAP

Agency Website: https://vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

Provides clerical/admin, record keeping and project management support on tasks including daily activities for the Principal, as well as managing the day-to-day operations of the schools in an efficient manner. Provides administrative support and assistance to both the CTE and Academic sides of the schools and its staff members. Develops and implements office procedures, manages the purchasing and budget tracking for the schools. Assists with special projects for the schools and on an as needed basis. Maintains CORIS, inmate management system database, and other relevant data systems for school and DOC record accuracy.

Minimum Qualifications

High school diploma or equivalent. Recent experience providing customer service and administrative support in a professional office environment. Skill in using Microsoft Office programs, including Word and Excel, as well as standard office equipment such as computers, printers, copiers, and fax machines. Working knowledge of administrative and office management practices. Ability to research and analyze data, prepare routine reports, and enter information into automated databases. Ability to prioritize work, meet deadlines, and communicate clearly and courteously with customers and staff. Ability to perform detailed work with numerical data and make accurate calculations. Working knowledge of basic bookkeeping and accounting principles, and the ability to prepare routine financial reports. Ability to establish and maintain automated and manual filing systems. Ability to create spreadsheets to track data. Familiarity with state agency operations, policies, and guidelines. Strong organizational, multitasking, oral, and written communication skills. Ability to manage multiple projects, maintain organized systems, and design and format documents. Experience providing training as a facilitator is helpful. Must be self‑motivated and able to work with minimal supervision.

Additional Considerations

Advanced knowledge or coursework in office administration, or equivalent training and experience in a related field. Knowledge of State Procurement and Electronic Virginia (eVa). Prior experience in a correctional or criminal justice setting. Background in records management

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

If selected as a finalist with the VADOC, candidates can expect the following:

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.

Contact Information

Name: Human Resources

Phone: 804-659-8424

Email: EMAILED APPLICATIONS/RÉSUMÉS / WILL NOT BE ACCEPTED FOR THIS POSITION

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.